EmbroiderymReviews of embroiderym.com

I tried to buy the Embroidery stitch book online. It was reduced and there was a time limit on the discount. I used PayPal but the payment would not go through. The site asked for another form of payment e.g. Credit Card. I repeated the pay now through PayPal several times and it still would not go through. Fortunately PayPal had flagged this site as a no go. Thank-you PayPal. My google research after the fact informed me that it was not a trustworthy site. Beware buyers!!!!

STILL HAVEN'T RECEIVED. I ordered the embroidery stitch book.I followed tracking every time it was sent. Package hit customs, which is in california united states of america.On 01/28/2026. on It was supposedly delivered on 01/29/2026 to North Carolina. During our 12 inch snow storm. Confirmation recieved a week after supposedly delivered. I called cc company, they filed a claim. The Embroiderym.com sent me USPS delivery info. Tracking number. USPS phone number. I call post office and the tracking number associated with my package was delivered elsewhere. Why? Because that the address on the package. Not mine. This place is a RIP OFF. A FARSE. A CRAPPY place to deal with. FYI I DID NOT RECEIVE THE REPLACEMENT. This company offered me a replacement for all my trouble. This was almost 2 weeks ago.

I ordered cedar garland i order 8 of them. $80+. It wasn't anything as advertised. I ask for a refund. Im getting the run around. Offered me a $7 compensation. They are up to $20 now. This is a complete scam !!! Do not order from here. I want a refund!! The have a policy if not satisfied you can get a total refund

My experience with this company was incredibly disappointing from start to finish. I waited far too long for basic confirmation and a tracking number, and only received updates after repeatedly emailing them. Every message was met with a new excuse about delays. When I finally asked them to cancel my order, I was suddenly told the item had already shipped, complete with an overseas tracking number. When the package arrived, it wasn’t even what I ordered. When I reached out about the mistake, they insisted their warehouse showed the “correct” item was sent. After several back-and-forth emails, I asked for a full refund and said I would return the incorrect item if they provided a prepaid return label. Instead, they offered me a $5 credit and claimed it was “too expensive” to take the item back. This is not acceptable customer service. I received the wrong item and still haven’t been offered a proper resolution. I’m requesting a full refund. I would not recommend ordering from this company.

I sadly didn't do my due diligence when purchasing from this place like I usually do. I bought the embroidery sampler book. After the 2 weeks the company said it would be delivered I reached out to them trying to cancel the order. They could not as it had been sent. Over the course of several emails and a couple more weeks, I got no action. When I told them my credit card company had refunded my money, I suddenly got a tracking number and the book came about 4 days later. The book was horrible. It was only 4x6, you couldn't read the print on the pages and there was no way to sew the sample...no directions either. I told them I wanted to send it back as they suggested if I didn't like it, and never heard anything back. I sent a message after 2 more weeks and told them I gave it to the local thrift store and considered the matter closed.

I purchased 2 embroidery sample book. They claim it is linen NOT IT IS POLYESTER. I was suppose together buying at their special price. Changed the numbers after PayPal went through, I have tried to get answer . No contact. STAY away. WHAT YOU SEE IS NOT WHAT YOU GET.

I did not receive what I ordered , I also paid for 7 days delivery and it took 5 weeks , this a fraudulent company that steals peoples money , shame on you , wish I could have given minus 5 stars , the attitude through emails was disgraceful

This company is a rip off. Very poor customer service. My order was approximately $30. I was unhappy with the quality, asked to return, was told they would give me $2 compensation. I again asked for a return label, they said it would cost them too much. I have been back and forth many emails. The offer is $6 now. The only way to contact them is through the email on their site. Takes a long time to get an answer. There is no phone number, no supervisor to communicate with. I would never order from them again. They scam people out of their money. The website leads you to think you can return for a full refund. I actually filed a scam report with the BBB. I am still waiting for expecting a full refund .