Ember & Kate is listed under Clothing & Underwear in Sheridan, Wyoming.
Ember & Kate (emberkate.com) has 74 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Chantal
Omg! Why didn't I read the reviews??? I didn't mind that it took 3 weeks to get here. BUT... The blouse was NOTHING as pictured and the sizing is ALL wrong. I am out of $40 because I allowed myself to be swindled. I wish I could post a review on their site. The description is a blatant lie. It.is not embroidered and it is not linen.
Stephanie E.
Absolute rip off. Ordered shoes with an "easy return policy." Then was told I could return shoes, but would have to pay to have them shipped to China (more expensive than the shoes were originally - between $90-120). Sooo.... I'm out the $80 that I spent on the shoes.
Lisa E.
Should be ZERO STAR! Do NOT purchase from these people. Items took a month to deliver and were NOT what was pictured or described. Must pay shipping back to China. All responses AI generated. Stay away!!!
Kiki H.
This is the worst company I have ever dealt with. DO NOT BUY FROM THIS COMPANY! The quality of the material is terrible and the REFUND POLICY - YOU have to send it back to China and pay the costs.They take NO responsibility. I regret that I did not check this out before I ordered! NOTE - RETURNS ARE AT YOUR OWN RISK!
Pam C.
If I could give Ember & Kate NO stars I would. First of all the dress that I ordered is so cheap looking. The stitching is horrendous. I sent a picture to Ember & Kate asking to return the dress for a full refund. They refused and offered a small percentage of what I paid for the dress. Also, they wanted me to return it to the address on the label which I believe was to China!! I will never purchase another thing from Ember & Kate and I encourage you to read any and all reviews before making the mistake I made. An interesting side note: you can’t write a review on their website…hummm…wonder why!!!
Elaine B.
Beware! I was fully aware that I would have to pay shipping on a return, but Ember & Kate requires that you ship it to China in order to get a refund. The cost was going to be about $70 for shipping to China. Thank goodness my credit card refunded me my entire purchase. I will never ever purchase anything from them again. The quality of the items was very poor also.
K L.
No shipping information. Tracking was never updated. Saiid it shipped next day which was not truthful. Customer service which was only an info email address and no phone contact, took 2-3 days after they said they would respond within one day. I may never receive the package. Very disappointed.
Jesse S.
DO NOT BUY FROM HERE. It's a scam. I should have done due diligence on this entity before ordering but the images got me. The items are not like the pictures whatsoever and the refund/return policy is for the company to walk away with your funds. The return shipping is set for a warehouse in China, so it will not be cheap. They have minimal internet footprint, so please do your due diligence before ordering (wish I had).
