Jason Y.
They do not address issues with their…
They do not address issues with their servers and allow cheating.
Embark Studios is listed under Gaming.
Embark Studios (embark-studios.com) has 62 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing62 approved reviews, newest moderated first
Jason Y.
They do not address issues with their servers and allow cheating.
TG
I opened a ticket and waited 4 months. For it to get closed without a Response
Mikrim
Scamming company Worst customer support ive had in my life, 5 AI messages and then tell me they dont care and cancel my request.
mthebeatmaker
Absoluter Müll! Wurde gebannt weil ich geschimpft habe während viele Spieler ständig das N... Wort sagen und nicht gebannt werden, vor 16 Tagen habe ich ein Ticket abgeschickt und bis heute keine Antwort bekommen, absoluter Müllhaufen, nie wieder Embark und ich kann es auch nicht weiterempfehlen.
Emilis M.
Guys grew fast and I understand it's perhaps hard to scale up the support teams to handle the load, but this is unaceptable. Months after the game launched and their team takes weeks to respond and every response is 'we're still looking at your case'. I lost access to Arc Raiders and they made no attempt to help.
Tyler J.
absolutely positively the WORST company/studio ive ever purchased from and attempted to get into contact with their support team. they send ONE automated ai support message and then never respond to the ticket for months and then their game is broken falsely banning legitimate players by the thousands while the actual cheater run rampid and theyve dont NOTHING TO CORRECT THE ISSUE. 1/10 do not recommend buying this game. i bought 6 copies for myself, my kids, and 2 buddies and ive requested for refunds already.
Maxim C.
Only giving 1 star because I cannot give 0. Game is good, but the studio is trash and since we are reviewing the studio, they deserve the lowest rating. Lack of communication and support is unbelievable for a game of this scale. Embraressing Studios.
iamme
Worst customer service ever. No answer on the chatbot and no answer through email. I paid the $40 and can't access the game. Don't waste your $$$ on this company.