Older C.
Highest Marks. Excellent Support
Response was all but immediate right from the start. Tech actually read abd understood my message. That made interactions efficient. The remote session was easy to set up and the Tech had me sorted in few minutes. The issue was my lack of familiarity with usng the Virtual Frame. Obce I understood that it was effectively a browser-within-a-browser, it was child's play. Highest rating to your execution of support and especially to your Technician.
Response from emanualsFeb 2, 2026
Hey Older Consumer, Thank you so much for the glowing feedback! We’re thrilled to hear that our support team delivered a smooth and efficient experience. It’s great that the remote session helped clarify the Virtual Frame setup for you. Once it clicks, it really does become second nature. We’ll make sure your kind words reach the technician who assisted you. Appreciate your trust in us — and your highest rating means the world! Thanks, emanuals Team