Nicolai C.
Free trial cannot be canceled online
They claim they offer a free trial, but they will not let you cancel that free trial from the website until 48 hours have passed. For immediate cancellation, you have to go through the "manual flow" which means contacting support via email and waiting for them to get back to you. I asked, and they claim this is because people "accidentally cancel" - but obviously it's just to add friction so you forget to cancel it.




