Steve & Phyllis S.
I like Elta MD products but logistics are terrible
I like Elta MD products, specifically the moisture lotion, and the suntan lotion. The problem is their logistics is terrible. I ordered products directly from Elta MD August 17 and they charge my credit card. On August 27 I called them because I never received their products, even though they said I would receive in five days. It was indicated they ran out of the product, no communication. They are reversing the credit card charge. Why they would bill me without a product to sell is bothers me not to mention no communication.