Lynette O.
Toggle broke off when I went to put it…
Toggle broke off when I went to put it on. How can I get a refund
Response from Elova JewelryOct 21, 2026
Hi Lynette, We sincerely apologize that the toggle broke off when you went to put your necklace on. This is not the kind of service we want for you. We see that you're already in a conversation with one of our customer support representatives, and our agent will help you along the way. Again, we're so sorry. 🤍 With love, Team ELOVA




