Ella Paradis Inc.Reviews of ellaparadis.com

Response from Ella Paradis Inc.Apr 21, 2021

Hello Jenny Jones, We are sincerely apologetic regarding all issues encountered with your defective purchase. We'd also like inform you that we've been working diligently to improve our customer service team and we'd like to invite you back. To atone for our previous mistakes, please reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) and reference this review, so we can provide you with a complimentary Gift Card!

Response from Ella Paradis Inc.Apr 15, 2021

Hello Jamie Martine, We are sincerely apologetic in regards to the delays in shipping, as well as support response time. We'd also like inform you that we've been working diligently to improve our customer service team and we'd like to invite you back. To atone for any and all of our previous mistakes, please reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) and reference this review, so we can provide you with a complimentary Gift Card!

Response from Ella Paradis Inc.Apr 15, 2021

Hello Sharmeen Brocks, We are terribly sorry regarding the delays associated with your order. We would also like to inform you that we've been working diligently to improve our customer support and we'd like to invite you back. To apologize for our previous mistakes, please reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) and reference this review, so we can provide you with a complimentary Gift Card!

Response from Ella Paradis Inc.Apr 15, 2021

Hello Sherri Sholar, We are extremely apologetic to hear about the inconveniences you've encountered, as well as the lack of support received. We would also like to advise that we've been working diligently to improve our customer service team and we'd like to invite you back. To apologize for our previous mistakes, please reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) and reference this review, so we can provide you with a complimentary Gift Card!

Response from Ella Paradis Inc.Apr 15, 2021

Hello Dissatisfied Customer, We are terribly sorry to hear about any and all issues encountered due to your delay in support. We'd also like to inform you that we've been working diligently to improve our customer satisfaction and we'd like to ask you to give us another try. To atone for our mistakes, please reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) and reference this review, so we can provide you with a complimentary Gift Card!

Response from Ella Paradis Inc.Apr 13, 2021

Hello Kim Tiller, We are terribly sorry regarding the shipping delays and lack of customer support. Two weeks is too long for an order to be processed and shipped, and we'd like to apologize again. We'd also like to inform you that we've been working diligently to improve our customer satisfaction and we'd like to ask you to give us another try. To atone for our mistakes, please reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) and reference this review, so we can provide you with a complimentary Gift Card!

Response from Ella Paradis Inc.Apr 13, 2021

Hello Brynne Williams, We are sincerely apologetic regarding the delays in shipping, as well as the delay in response time/lack or support during your previous encounter's with us. We wanted to let you know, we have been working around the clock to improve our customer support team. At this time, we'd like to offer you a complimentary Gift Card to hopefully entice you to take another look. Please reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat! (M-F 8AM-8PM EST) Don't forget to reference this review when contacting us to receive your E-Gift Card!

Response from Ella Paradis Inc.Apr 13, 2021

Hello Pangea Salon, We sincerely apologize for any shipping delays you experienced, as well as the lack of support. We have been working diligently to improve our customer service team since your last visit with us. As a welcome back gift, we'd like to offer you a complimentary Gift Card to use on your next purchase! Please reach out to us 1(844)355-2669 or visit EllaParadis.com to Chat! (M-F 8AM-8PM EST) Don't forget to reference this review when contacting us for your Gift Card!