Elite Home WarrantyReviews of elitehw.com

Nothing - will update this review after 1st use

My experience with getting a policy started went very well. I was pleased and comfortable with the rep that helped me and it was an easy process that only took a few minutes if my time. Thank you!

Good rates and friendly customer service

The company seems to have a great policy when compared to other home warranty companies. I did google them and seen the BBB rating in comparison which is why I chose to go with Elite. The sales team is a bit pushy as they were calling and texting a little too much for my liking. I had to communicate what I found to my Fiancé Jennifer Diaz, new owner of the home to be sure we wanted to extend it to a 5 year warranty vs. a 1 year that is being paid by the sellers. I will update this if we have any claims and give honest feedback on how it is handled. Hopefully this is insurance I won’t need.

I have had two other home warranty companies over the last 13 years. I was not satisfied with either of them, so I looked for a new company, this spring. Elite, so far, is appreciably better, across the board. My claim concierge Will was polite, knowledgeable, efficient and professional. The service company that was sent out on my first claim solved the problem very quickly. Elite direct contact follow up was a pleasant surprise and appreciated. Thank you, Elite, for a job well done.

I won’t have an opinion until I’m with the company for a few months so far the man I spoke with was very pleasant and answered my questions!!!!!?

I appreciate Elite Home Warranty working with me on the pricing of a new washer comparable to what I have now as a brand new unit. They came through and found something that was affordable for me though I am a relatively new customer and they were flexible in assisting me with securing the unit through future payments.

The company's BBB status A+ and the number of complaints filed versus other companies was my main reason for chosing Elite. Steven answered all questions and seemed very knowlegable about the product.