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Brandon at Elite Home Warranty are…
Brandon and Elite Home Warranty are awesome! They took care of my plumbing problem with “Fast” and friendly professional customer service! Thank you! A+ rating!

Elite Home Warranty is a different kind of warranty company. Instead of seeing homeowners as data points or streams of revenue, we prefer to see ourselves a service-based business. Our goal is to provide the best home warranty coverage.Each day, we work with homeowners around the country who are in distress. The basics of a home warranty service agreement is that we fill in the gap, providing a layer of protection when appliances and systems have aged out or break down due to normal everyday use. But we go way beyond that.Elite Home Warranty can help you care for your home and prevent small issues from becoming expensive headaches.Visit our website or call us to learn more about how our home warranties can help homeowners.
Elite Home Warranty (elitehw.com) has 189 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Showing 98 reviews with 5 stars · Clear filters
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Brandon and Elite Home Warranty are awesome! They took care of my plumbing problem with “Fast” and friendly professional customer service! Thank you! A+ rating!
Carlee K.
Elite is the third warranty company I’ve tried and in my first month I am so happy with my experience. They have consistently gotten techs scheduled for the next day which is much faster than other companies. Brandon has been incredibly helpful and it has been so great having a real live person to text and call directly. My service call was a bit complicated due to multiple issues with a single appliance and Brandon provided outstanding help and customer service.
Brian K.
It's probably to early to tell but so far we are happy with our choice. We chose Elite on the recommendation of the owner and several real estate agents who work with her at her agency. After her recommendation we looked up reviews on Elite along with the BBB ratings and we were quite impressed. Your representative Nir handled all of our questions and concerns flawlessly. Turns out you were higher priced than 2 others that we were talking to but based on your reviews, ratings and our dealings with Nir we choose Elite. We sincerely hope both us and your company do well with our choice. If you'd like to thank the real estate people for the enthusiastic recommendation you can contact Patti Lillard, Montague & Miller Agency at 540 718-3300. Tell Nir that Brian and Barb says "Hi" and wish him well and much success. Brian Kelly Madison, VA
Alan S.
Sales rep was timely and answered questions well. Prompt responses. No pushy sales tactics. Very well versed on the product.
Terry R.
Suzy was patient, answered all of my questions, and gently kept my interest as my wife and I explored the options Suzy presented to us.
Sue S.
Elite Representative was very courteous and was able to have my plumbing issue resolved in a couple of days!
Debbie M.
We were very fortunate to have been introduced to and oriented into Elite Home Warranty Plans by their representative Suzy. She very patiently, Kindly and competently answered our many questions about EHW's plans, as well as their responses to hypothetical scenarios for our total home warranty coverage. She NEVER was rushed or rude; instead, she was extremely personable and able to answer every single question over a two-day period! Her unwavering transparency, consistency, clarity in her personable responses gave us the confidence to enroll in a year's contract with EHW. Thank you, Suzy!! You are unsurpassed! :~)
Response from Elite Home WarrantyJun 10, 2023
Dear Debbie, We are delighted to learn that Suzy provided you with the necessary support for your purchase. At Elite Home Warranty, we prioritize your satisfaction and will never impose any obligations upon you. Our team is always available to address your warranty requirements. Don't hesitate to reach out to us if you have any further concerns.
THOMAS K.
After a couple of follow-up inquiries from Nir from Elite, I wasn't ready to sign up for a contract just then. I told Nir that I would call him when I was ready. Nir remembered me and was very polite when I just called him. He was very friendly and helpful. Left me with a good impression of the company.
Response from Elite Home WarrantyJun 10, 2023
Dear Thomas Kay, We are absolutely thrilled to receive your feedback regarding Nir's exceptional service in assisting you with your purchase. It brings us great joy to know that we have met and exceeded your expectations. Rest assured, we are fully committed to providing you with outstanding assistance for all your home warranty needs. Feel free to reach out to us anytime; we're here to help.