customer
Attempted to make my first purchase…
Attempted to make my first purchase because the prices seem very good. Immediately notified of a Fraud Alert through PayPal for a purchase to : CINN for the purchase of electrical equipment. I attempted to reach out to remedy this issue with the company and no correspondence.
Response from EliteedgebiotechJun 22, 2026
We're sorry to hear about your experience and apologize that your inquiry did not receive the attention it deserved. We are always willing to work with customers to resolve any concerns regarding orders, payments, or billing descriptors. In some cases, the merchant descriptor that appears on a PayPal or bank statement may differ from the store name displayed during checkout due to payment processing and backend billing systems. We are actively working to improve our customer service and response times to ensure inquiries are addressed more quickly in the future. Please reach out to us directly with your order details, and we would be happy to review the matter and assist in resolving any outstanding concerns.




