LOIS V.
Frustrated
Frustrated: I asked for basic formatting of chapter titles and headings and page numbers. Instead, the editor seemed to use AI to try to work with the text and appeared to not be an English speaker as s/he misspelled chapter headings. Also, although initially very reasonably priced for what I asked of them, they kept asking for money, e.g., to obtain a copyright. I spent $270 and never received an official document that the copyright was obtained after 3 times of trying to get it from them--always an excuse, the last being misspellings on their form. It's been a year now since I paid them.