Terri
Poor description resulted in 50% refund
I purchased 2 lamps through Amazon. The description was vague as to the height of the lamps. They were too small so I had to return them. It cost me $25 to return (my fault there). They do not refund their shipping fees and in addition, a 20% restocking fee which I feel is quite high. Few online stores do that anymore. My initial purchase was for $84.0.. The refunded $61. Had I known this, I would have kept the lamps and resold on Amazon myself. What really irked me is that after 2 weeks they had not processed the refund and I had to file a claim via Amazon. I then received the refund the next day....interesting. I will never again buy from them given their restocking fee policy. If you are not 100% certain, do not purchase from Ebulbs because they do charge restocking, unlike most online stores.

