ElgatoElgato is a world-leading provider of audiovisual technology for content creators on all video sharing platforms.Synonymous with quality and performance, Elgato products are either state-of-the-art inventions in their own right, or reimagined technologies designed to revolutionize creative workflows. Software and firmware are frequently updated to keep producers at the cutting edge of their craft. And cross-compatibility delivers a seamless user experience that keeps evolving as the Elgato ecosystem grows.Elgato was founded in 1999. In 2018, Corsair Gaming, Inc., acquired the brand and its employees. Based in Germany and California, Elgato distributes products in over seventy-five countries around the world.
Elgato (elgato.com) has 209 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Claim this listingManufacturing · Simi Valley, California
Excellent
Manufacturing · Anaheim, California
Excellent
Manufacturing · Chatsworth, California
Excellent
Manufacturing · Lomita, California
Excellent
Showing 86 reviews with 5 stars · Clear filters
Richard
I appreciated Elgato's help staff's willingness to patiently work through my issue with getting the Control Center up and running properly. It took about 5 days of trying a series of fixes until we arrived at the solution. Throughout the service, the representative was patient and supportive. He/she did not stop offering helpful suggestions until the problem was fixed and I was completely satisfied. I really appreciate the help and support!
Camila
I bought a Ring Light some time ago and it eventually broke, but the support team was exceptionally helpful and managed to assist me with a replacement even when I took a long time to send my part. They also covered the shipment and it took no more than a week. Thanks!
Jim E.
It's been a long time since a customer service agent at any company responded to my issue well. When I had a problem with my Elgato product that I couldn't figure out, customer service replied to me very quickly and continued to correspond until the issue was resolved. I was extremely satisfied with them and would recommend them to anyone.
Panos Z.
The support reach back to me really quick and solve my problem with only 2 emails. Very professional
Kevin W.
The team members I worked with had an interesting time with my solving my issue, but diligently worked to make sure my issue was resolved and treated me with respect the whole time.
Michael G.
The Stream Deck Mini performs as advertised. Being a new podcaster I will learn all the ins and outs of this product as a need arises. Very happy with purchase.
Andrei P.
With patience and solution-orientation, Beckie was of immense help, constantly finding the best way to move forward.
John L.
I often find that companies today sell mediocre products, then offer sub-standard support for when they inevitably don’t work. Elgato on the other hand sell top-quality products that are a joy to use, and in the unlikely event that you have a problem, their support team are knowledgeable and highly customer-focused. This is why I not only repeatedly buy Elgato products, but I recommend them to anyone who’ll listen!