ElgatoReviews of elgato.com

J'ai passé une commande chez Elgato qui n'a jamais été reçue, On m'a finalement confirmé que la commande été considérée comme perdue, J'ai été partiellement remboursé, mais ils ont refusé de me rembourser les frais de port. Litige ouvert, service client aux abonnés absents, c'est inadmissible de la part d'une marque de cette envergure. Je suis toujours dans l'attente d'une réponse malgré mes relances par mail, cela fait plus d'un mois. Grosse déception.

Second time buying a 200$ elgato HD 60 x …. This product is absolute trash. I have spent 10s of hours trying to troubleshoot (after the 1st one I bought worked for about a week and then never worked again) - the 2nd one I’ve bought simply does not allow me to stream on any platform, computer, etc. I have tried every different type of cord, system settings, device. Do I have to sacrifice a goat to the Elgato gods for their favor? Did I mistakenly spend 200$ on a 2 week sample of the product after which it shuts itself down? A lay awake at night thinking about Andy Paul doing laps in his pool of liquid gold, chuckling to himself about the idiots who buy his products. If you’re interested in streaming with this product I recommend first doing a test run by dumping legos on floor and walking across them. The experience is the exact same and its much cheaper. Hopefully this review helps!

Habe vor 1 monat bestellt und nichts bekommen. Der Support gibt nur vertröster Antworten und die versandtzeit wird jedesmal verlängert und man weiß einfach nicht warum. Ich empfehle es dort nicht zu bestellen außer ihr wollt euer geld loswerden und dafür nicht erhalten. Support ist unter aller kritik. Hätte ich 0 Sterne vergeben können, hätte ich es gemacht!

1. I record with the elgato face cam application and it doesn't record anything. It used to record but not anymore. There is no solution. I deleted it and downloaded it again, still the same. 2. When I touch the table with the mouse, there is an echo-like sound, but I bought a Shure SM7B and tried it there, there is no such thing.

The Elgato 4K X is advertised as an “ultra low latency” device that supports 4K144fps. However upon receiving and testing Elgato’s most expensive capture card, I found that the card introduces 30+ ms of delay in the card’s “passthrough” mode. I made absolute sure to use the latest HDMI 2.1 cables that support up to 8K. This made NO difference. Using this card also caused several issues: I had to reduce my display refresh rate to 120 fps (adding even MORE latency), I could no longer use HDR, and it caused frequent screen tearing. Elgato sure is proud of this card, but I personally have no idea how they still have such a positive reputation considering they are selling 100% pure lies.

À deux reprises ma commande a été annulée et impossible de contacter le support client pour avoir une explication. J’ai payé avec une carte Visa tout ce qu’il y a de plus classique et j’ai été débité normalement avant l’annulation. Je me tourne donc vers un autre marchand pour la troisième tentative.

UPS shipping - beware UK customers. Bought something on Black Friday and had a terrible shipping experience - UPS said they didn't have my flat number but clearly did etc. all their products are sold on Amazon just buy there!

I'm having trouble connecting my elgato telepromter with the elgato facecam pro... Their support isn't helping... Does anyone here can help me? I've done everything, uninstalling the software and re-installing it, re-starting my computer... I don't know what else to do... I wished they had a support phone number... I'm very disappointed at elgato...