ElgatoReviews of elgato.com

Bought about 400 dollars worth of lights, which would have been fine, if some genius hadn't thought it a great idea to not include any controls. Only works via wifi, which has broken on me many times, and since switching to a more modern router basically nothing works anymore. Ah yes, I also had to order a replacement adapter at some point because it broke. Making it the first adapter in my life to ever break. Reply to Elgato (cannot seem to actually reply, only edit) The problem with the pairing issue is that I shouldnt have to think about pairing. Who builds a lamp that doesnt work without wifi 2.4? Why skimp out on a power button? The adapter just broke. Low quality plastic. This shouldnt be a surprise to you, since you sell back up adapters, that were also sold out for a long time.

Bored of creating profiles for buttons for them to just stop working each time I restart. I wish I'd not bought the physical product if I had of known how buggy it would have been.

I spent my money on their EpocCam Pro iOS app a few years ago and now it's been discontinued. I feel scammed and want my money back - the piracy is yet again justified.

Site was misconfigured so veteran discounts weren't working on any single SKU. Asked them afterwards if they could honor the discount or if they could get it to work so I could just buy the prompter. Stuck with a bundle which I didnt need. They didn't take any accountability and I had to keep following up with them after they said they would pass the support ticket up. Shame on them for offering a veteran discount but not actually honoring it. (2008204470) Support Ticket Email: parker at blackinkcoffee.com

I purchased the Elgato Facecam about two years ago and noticed right away that my head appeared tilted and distorted, even though I was sitting straight. At the time, I assumed the issue was caused by my camera placement and decided to leave it alone. Since I wasn’t actively using it, I didn’t bother troubleshooting. Now that I’ve started using it again, I realize that the distortion was never due to the camera's position – it's the camera itself. I tested it in multiple programs (Zoom, Windows Camera, Elgato Camera Hub), and the issue persists. Zoom displays the image slightly better, but the distortion is still visible. I tried adjusting FOV, zoom, exposure, sharpness, and physical camera positioning, but nothing fully fixed the problem. When I contacted Elgato support, they were unhelpful, simply stating that "there is no lens correction feature" and suggesting generic troubleshooting steps that I had already tried. For a camera at this price point, I expected better image quality and support. If you’re considering purchasing the Facecam, be aware that it lacks any built-in lens correction, and you may have to use third-party software like OBS just to make the image look normal. Very disappointing.

Elgato Cam Link 4K - Totally useless device, worked (just about) three times and then packed up. Did not get around to returning this but tried it again some time later and all it does is get hot!! Will NEVER purchase an Elgato product ever again as this cost me £124 from Argos, I might as well have thrown my money away in a bin!! I did not bother trying to contact Elgato as the unit was out of warranty once I discovered the final failure. I replaced it with a far more reliable £12 item from Ebay!

VERSUCHE SEIT 6 STUNDEN MEIN MIKROFON RICHTIG EINZUSTELLEN. Youtube tutorials, reddit, nichts hilft. Voicemod klappt nicht, ich höre mich immer selber und wenn ich es ausschalte geht mein system sound mit aus obwohl der in einem anderen kanal ist. Alles bullshit

I bought two decks last Christmas and returned one of them. They confirmed they received the deck back but it's already March and still no signs of the refund. Customer support keeps telling me they will send the money back but nothing comes through. I thought it would be fair to let people know. It's a shame as it semeed like a cool company that you'd trust.