Brenda D.
I absolutely hate this wig it was…
I absolutely hate this wig it was nothing like I thought

Welcome to Elevate Styles, your premier online beauty destination for premium wigs, high-quality hair extensions, and professional beauty products. We are dedicated to helping you look and feel your best by bringing the salon experience straight to your doorstep.Whether you are a professional stylist creating a masterpiece or a beauty enthusiast styling at home, we offer an extensive collection of textures, colors, and styles tailored to every unique look.Why Shop With Us?Top-Tier Brands: We proudly stock the industry’s most trusted names, including Outre, It’s a Wig, and Mane Concept.Quality You Can Trust: Every product in our inventory is carefully sourced to ensure it meets our strict standards for durability, realism, and style.Customer-First Experience: We believe a great look deserves great service. Our team is committed to providing fast shipping, responsive support, and a dependable shopping experience from click to delivery.Your Voice Matters!At Elevate Styles, your satisfaction is our top priority. Have you shopped with us recently? We would love to hear about your experience. Please leave us a review below and help us continue to elevate our service for you!
Elevate Styles (elevatestyles.com) has 14,191 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,152 reviews with 1 star · Clear filters
Brenda D.
I absolutely hate this wig it was nothing like I thought
Monica T.
Omg!!! Horrible wig, whoever styled it did a bad job. I am so not happy with my purchase!!!! Won’t buy from this vendor again.
D B.
The color was not the same as from a previous site
Tracey H.
The wig was shown as curly and styled, when I received mine it looked like an old lady fro. Very unattractive, and I would rather have no hair, than buy from this company again.
Ramahnee D.
I really wanted to love this wig, I seen the reviews and man I bought this wig instantly, it was nothing like the pictures, it shed, it had cut hairs at the center of my wig, the lace was super uneven and the tracks showed, I am very disappointed, DO NOT purchase this wig, not worth it
Kem
Beware of returns Ladies and Gents. The website is not interface friendly what so ever. Hidden with there website- they hide that there is a 20% fee and no shipping label upon return for your items purchased, so an extra payment will have to be made from you to ship it back out as well. They want customers to think only 14 days is the highlight of their return policy. Just be careful with this company. Pick the right color or ombré you want as they will not work with you if the color doesn’t meet your expectations.
Response from Elevate StylesMay 23, 2018
Thank you for your feedback. Just wanted to clarify for others our return terms: https://elevatestyles.com/content/7-customer-service-policy How do I make a return? Repackage your item(s) with your invoice number and reason for return and ship your package back to - Elevate Styles - Returns 1420 Atlantic Ave. Atlantic City, NJ 08401 Elevate Styles will determine if your item(s) is acceptable for a refund at the time it is received in accordance with our policies. What are the terms? Return shipping is not provided There is a 20% restocking fee All items must be brand-new, unworn, un-cut, un-altered. All original packaging is required We do not accept returns after 14 days of receipt
Ursula L.
Did not receive my order. Elevate styles told me to reach out to post office. First and last time using this site. they just keep saying it is delivered. But I DONT HAVE IT. So telling me it’s delivered doesn’t help. Others sites have replaced or helped in other ways. Again they just say talk to post office and leave it at that. May work for others but again not for me.
Response from Elevate StylesMay 23, 2018
Hello Ursula, Looks like your package was delivered: Tracking Number: 9405516901642486346786 Expected Delivery on FRIDAY 18 MAY 2018 by 8:00pm Status Delivered May 18, 2018 at 11:18 am Delivered, Front Door/Porch WASHINGTON, DC 20020 Get Updates Delivered Text & Email Updates Tracking History May 18, 2018, 11:18 am Delivered, Front Door/Porch WASHINGTON, DC 20020 Your item was delivered at the front door or porch at 11:18 am on May 18, 2018 in WASHINGTON, DC 20020. Do you think it was lost or stolen? If you think that is the case we can offer you 20% OFF for a replacement, but we highly encourage to just simply ask your carrier. They would have more insight on the local level. Thank you for understanding that we require you to do that first.
Tammy M.
Poor Customer Service and Defective Products: I originally gave this company 5 stars due to receiving my order really fast, but after following the instructions (wash before wearing) they became tangled and matted. I received them just before Mother's Day (a gift from my children) and could not wear them, for they are no good. I contacted customer service about the defective product and was told they will only give me 5% discount toward another purchase. This is totally unacceptable. The Asian employees gave me the run around with various telephone numbers and never had a manager contact me as I requested on various occasions. They take our money and laugh in our faces. This is a poor company to do business with, cause they don't honor our business or their products.