customer
DIDNT RECEIVE MY ORDER!!
Update: To be fair, I finally received my order 2 weeks after they said my package delivered. I opened an online investigation with USPS & they were able to re-track my pkg. However, Elevate Styles STILL did nothing to assist. It's still a gamble if you order from them because they could careless if your package arrives or not...very non-chalant "customer service". BUYER BEWARE...hate that too because I love my wig! 😣😣 HORRIBLE customer service. They shipped via USPS, gave me the tracking information & said it was delivered but wasn't't in my mailbox! They were closed when I tried to reach them on Friday, 6/29/18 @ 7:02 cst, so i emailed them. Called them first thing this morning to find out, it's a family owned business & only 1 lady answers the phone. When I asked for a supervisor, she transferred me to an ext that went straight to voicemail! said they will have to file a claim with USPS (which i already did on Friday!). I used them again because I love this wig & my 1st order shipped quickly & I received it within 3 days. So bummed out...they basically robbed a single mother. Took my money, NO PRODUCT. Will definitely file a lawsuit & will let every social media site that I'm affiliated with know about their HORRIBLE customer service!!! NEVER AGAIN




