Elevate StylesReviews of elevatestyles.com

Response from Elevate StylesMar 19, 2024

We typically estimate delivery times of 4-6 business days for most packages. We noticed that you placed your order on February 26th and received your package on March 4th. Thank you for bringing this to our attention. Tracking Number: 9405516901642486533056 Copy Add to Informed Delivery Latest Update Your item was delivered in or at the mailbox at 12:42 pm on March 4, 2024 in WASHINGTON, DC 20006. Get More Out of USPS Tracking: USPS Tracking Plus® Delivered Delivered, In/At Mailbox WASHINGTON, DC 20006 March 4, 2024, 12:42 pm Out for Delivery WASHINGTON, DC 20006 March 4, 2024, 6:10 am Arrived at Post Office WASHINGTON, DC 20037 March 4, 2024, 3:38 am Arrived at USPS Facility WASHINGTON, DC 20037 March 4, 2024, 3:12 am Arrived at USPS Regional Facility WASHINGTON DC DISTRIBUTION CENTER March 3, 2024, 8:08 am Departed USPS Facility WASHINGTON, DC 20037 March 3, 2024, 7:23 am Arrived at USPS Facility WASHINGTON, DC 20037 March 3, 2024, 7:00 am Departed USPS Regional Facility WASHINGTON DC DISTRIBUTION CENTER March 3, 2024, 6:32 am Arrived at USPS Regional Facility WASHINGTON DC DISTRIBUTION CENTER March 2, 2024, 10:23 pm Arrived at USPS Regional Facility WASHINGTON DC NETWORK DISTRIBUTION CENTER March 2, 2024, 12:12 pm Departed USPS Regional Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER March 2, 2024, 8:33 am Arrived at USPS Regional Origin Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER March 1, 2024, 2:07 pm Accepted at USPS Origin Facility ATLANTIC CITY, NJ 08401 March 1, 2024, 12:52 pm Shipment Received, Package Acceptance Pending BELLMAWR, NJ 08099 February 29, 2024, 7:18 pm Shipping Label Created, USPS Awaiting Item ATLANTIC CITY, NJ 08401 February 29, 2024, 2:37 pm

Response from Elevate StylesFeb 27, 2024

Good morning! Thanks for bringing this to our attention. This is set to ship out today. Thanks for holding on.

Response from Elevate StylesFeb 26, 2024

We regret to inform you that we are unable to send the item to the provided address. As it is a university address, it requires a more precise formatting. Please kindly send an email to [email protected] with the university-format address so that we can ensure successful delivery and prevent any potential return due to undeliverability. Thank you for your cooperation.

Response from Elevate StylesFeb 23, 2024

I'm sorry to hear about your dissatisfaction with the product and customer service. We take feedback like this seriously. To initiate the return process, please follow the procedures at the following link: https://www.elevatestyles.com/policies/refund-policy

Response from Elevate StylesFeb 22, 2024

Thank you for bringing your concerns to our attention. We deeply regret that your experience with our customer service did not meet your expectations. We apologize for any inconvenience caused. Regarding our return policy, we strive to be transparent and fair with all our customers. Our policy, including the restocking fee, is in place to help us maintain low costs and continue offering competitive prices on our merchandise. We understand the importance of providing clear information to our customers about our policies, and we will review our communication to ensure it reflects this commitment. We value your feedback and take it seriously as we continuously work to improve our services. If there is anything specific we can assist you with or if you have further concerns, please do not hesitate to contact us directly. Here is a link to our refund policy page as well. https://www.elevatestyles.com/policies/refund-policy How do I make a return? https://elevatestyles.returnscenter.com/ We carefully evaluate returned items to determine refund eligibility. Please note that a 20% restocking fee, and possibly a higher fee based on item condition, will apply. Original shipping costs are non-refundable. Items must be brand-new, unworn, uncut, and unaltered, with all original packaging. Returns are not accepted after 14 days from receipt.

Response from Elevate StylesFeb 20, 2024

Hello Emma, Here is the correct tracking number going to UK. https://epgtrack.com/?id=EPG010969002241326 AWB Number 7384807 Destination Country, Zip Code Great Britain , EH269AH Final Mile Carrier Tracking Number H01SSA0017935709 Track via Carrier TRACK Tracking Details 16 Feb 2024 10:41 PM In transit to EVRi tracking #: H01SSA0017935709 16 Feb 2024 10:40 PM Parcel Shipped South Hackensack NJ,07606 16 Feb 2024 09:44 PM Parcel manifested and in transit to Hermes 16 Feb 2024 04:44 PM Parcel Received and Processing South Hackensack NJ,07606 14 Feb 2024 04:17 PM Shipment in Transit to the ePost Global Processing Center 14 Feb 2024 04:16 PM Data Received