Elevate StylesReviews of elevatestyles.com

Response from Elevate StylesAug 12, 2020

Sorry you did not receive your package. You have been refunded in full. Thank you for allowing us to resolve this.

Response from Elevate StylesAug 12, 2020

Hello, Thank you for purchasing the 4 units. Sorry you didn't like the units. We noticed you purchased the following: Zury Sis 100% Brazilian Virgin Unprocessed HH Wig HRH-BRZ Lace Spring - Colors : NATURAL Sensationnel 100% Virgin HH Factory Direct 10A Unprocessed Lace Wig Body Wave Outre The Daily Wig™ 100% Unprocessed Human Hair Wig Curly 20" - Colors : NBLK Freetress Equal 5" Inch Lace Part Wig Valentino - Colors : FFGOLDBRN Which of the units did you find to be sparse. There are 4 different brands in your order. Thanks for the update.

Response from Elevate StylesAug 12, 2020

Hello Dolores, The post office USPS is having major delays with their network. We shipped your order on July 20th and not it just getting delivered. Unbelievable. Tracking Number: 9400116901642486369492 Expected Delivery on WEDNESDAY 12 AUGUST 2020 by 5:30pm USPS Premium Tracking™ Available Status Out for Delivery August 12, 2020 at 7:10 am Out for Delivery, Expected Delivery by 5:30pm DALLAS, TX 75203 Get Updates Out for Delivery Text & Email Updates Tracking History August 12, 2020, 7:10 am Out for Delivery, Expected Delivery by 5:30pm DALLAS, TX 75203 Your item is out for delivery on August 12, 2020 at 7:10 am in DALLAS, TX 75203. August 12, 2020, 6:56 am Arrived at Post Office DALLAS, TX 75216 August 11, 2020, 5:18 pm Arrived at USPS Facility DALLAS, TX 75241 August 11, 2020, 4:40 pm Departed USPS Regional Facility DALLAS TX DISTRIBUTION CENTER August 11, 2020, 1:10 pm Arrived at USPS Regional Destination Facility DALLAS TX DISTRIBUTION CENTER August 11, 2020 In Transit to Next Facility August 10, 2020, 10:00 pm Departed USPS Regional Destination Facility DALLAS TX NETWORK DISTRIBUTION CENTER August 10, 2020, 9:38 pm Arrived at USPS Regional Destination Facility DALLAS TX NETWORK DISTRIBUTION CENTER July 31, 2020, 12:39 am Arrived at USPS Regional Origin Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER July 30, 2020, 11:24 pm Accepted at USPS Origin Facility ATLANTIC CITY, NJ 08401 July 20, 2020, 7:41 pm Shipment Received, Package Acceptance Pending BELLMAWR, NJ 08099 July 20, 2020, 6:44 pm Shipping Label Created, USPS Awaiting Item ATLANTIC CITY, NJ 08401 July 20, 2020 Pre-Shipment Info Sent to USPS, USPS Awaiting Item

Response from Elevate StylesAug 12, 2020

Hello Tonya, Please refer to our shipping policy in regard to additional shipping. In this case your package weight was approximately 13 pounds and hence required additional postage. In some cases our flat rate shipping and or free flat rate USPS shipping may not apply do to weight and distance. In these cases additional postage will be assessed. Your order will be weighed and you will quoted an equitable shipping charge. You will be notified via text or email.

Response from Elevate StylesAug 12, 2020

Hello Ms Joyce, The USPS has been very delayed these days. We hope they resolve their issues within their network soon. Tracking Number: 9405516901642486350851 Your item was delivered at the front door or porch at 1:23 pm on August 10, 2020 in INDIO, CA 92201. USPS Premium Tracking™ Available Status Delivered August 10, 2020 at 1:23 pm Delivered, Front Door/Porch INDIO, CA 92201 Get Updates Delivered Text & Email Updates Tracking History August 10, 2020, 1:23 pm Delivered, Front Door/Porch INDIO, CA 92201 Your item was delivered at the front door or porch at 1:23 pm on August 10, 2020 in INDIO, CA 92201. August 10, 2020, 7:39 am Out for Delivery INDIO, CA 92201 August 10, 2020, 7:28 am Arrived at Post Office INDIO, CA 92201 August 10, 2020, 6:21 am Arrived at USPS Facility INDIO, CA 92201 August 10, 2020, 4:55 am Departed USPS Regional Facility SAN BERNARDINO CA DISTRIBUTION CENTER August 10, 2020, 1:20 am Arrived at USPS Regional Destination Facility SAN BERNARDINO CA DISTRIBUTION CENTER August 9, 2020 In Transit to Next Facility August 7, 2020, 10:03 pm Arrived at USPS Regional Origin Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER August 7, 2020, 8:48 pm Accepted at USPS Origin Facility ATLANTIC CITY, NJ 08401 August 7, 2020, 8:27 pm Shipment Received, Package Acceptance Pending BELLMAWR, NJ 08099 August 7, 2020, 6:22 pm Shipping Label Created, USPS Awaiting Item ATLANTIC CITY, NJ 08401 August 7, 2020 Pre-Shipment Info Sent to USPS, USPS Awaiting Item