Elevate StylesReviews of elevatestyles.com

Stock is really low and most of time you will get a email after you order stating what you order is not in stock. Also, there is no incentives for returning customers.

I've been a customer for elevates styles for about 3 years and always loved them an there service. theres been a few time we had issue with them not sending package nor not having stuff in stock even on the website showing they have it. but didnt bother me. until this past weekend i made 2 order first order came thru and second order was stop. due to they was out of cassandra. Only part they said they email me on the 11th and i check daily to see on the status and there was nothing. finally called and received same issue. said someone did email me to my hotmail check there was only the tracking email that was sent but no email stating they was out of stock and for to make up my mind niether to choose a alternate color or refund. I did need that wig for this weekend. but since it wont be on time ill have to refund it. overall elevate styles will always be my #1 website to use since ive been with them for 3 years. just sad that i couldnt got that notice sooner.

It was hard to connect with the company. I had to call 4 times to get through. 3/4 times I got hung up on while on hold for a long period of time. I could've easily went elsewhere and purchased the wig. Once I did get call back and got through the customer service was helpful.

I paid for Cuevena Bounce and they sent me Afri-Natural hair. It is not what I wanted but I had to use it and it turned out okay. I'm a little disappointed because it wasn't what I envisioned. However the hair they sent is actually great. Thank you! But please be more careful! I wish they had contacted me when I complained and not asked me to contact them.

Stop putting wigs on site, that aren't available for your customers to buy

Received my order within a few days of ordering and the product is as described. My problem was with their customer service when I called to ask a question of whether or not there were any concerns of the hair causing itching, and if so, would the product hold up if I soaked it to remove the chemicals. I was told over the phone that someone would be giving me a call on the same day to answer my question. Well, two days passed and I emailed asking the same question. I did get a response but it referred me to my hairdresser. Whaattt???? I didn't purchase the hair from my hairdresser so how would she/he know about your product??? Very annoyed with their lack of knowledge of their product.

So, just as the title suggests I haven't actually received the product yet but I can say that the customer service was prompt and reasonable. There was an error in the amount of product they had and they I informed me immediately gave me an option to pick another and also promised to send out my correct one as soon as it was available. As far as customer service goes they are by far the best!

Color was nothing like it should be....very dark and I can't wear it. A total waste of money!!! Cannot recommend the site and don't know if I will return as a customer.