Denise C.
My order #424425 has not been…
My order #424425 has not been delivered. I have contacted customer service and have not gotten a response. The customer service goes straight to voicemail. I want my order or a refund. Denise Chandler

Welcome to Elevate Styles, your premier online beauty destination for premium wigs, high-quality hair extensions, and professional beauty products. We are dedicated to helping you look and feel your best by bringing the salon experience straight to your doorstep.Whether you are a professional stylist creating a masterpiece or a beauty enthusiast styling at home, we offer an extensive collection of textures, colors, and styles tailored to every unique look.Why Shop With Us?Top-Tier Brands: We proudly stock the industry’s most trusted names, including Outre, It’s a Wig, and Mane Concept.Quality You Can Trust: Every product in our inventory is carefully sourced to ensure it meets our strict standards for durability, realism, and style.Customer-First Experience: We believe a great look deserves great service. Our team is committed to providing fast shipping, responsive support, and a dependable shopping experience from click to delivery.Your Voice Matters!At Elevate Styles, your satisfaction is our top priority. Have you shopped with us recently? We would love to hear about your experience. Please leave us a review below and help us continue to elevate our service for you!
Elevate Styles (elevatestyles.com) has 14,191 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Denise C.
My order #424425 has not been delivered. I have contacted customer service and have not gotten a response. The customer service goes straight to voicemail. I want my order or a refund. Denise Chandler
Wil
Unfreakinbelievable! If not such a word , it is now, made 2 over $100 purchase within 3 weeks, this order the color was wrong on the unit, that I chose due to what Elevate had on their website, not some “YouTube” like the unempathetic Rep who text me back mentioned, Policy is within 14 days, the unit was still as it was upon arriving and all I wanted was the right color! Like really?? Petty for a return on the wrong item,But nevertheless, that will be the last “Coint” you will see coming from my direction,Ooo and I most definitely will pass on my negative vibes! **Please beware of any and all errors on your order, “Stoop Down Styles” will NOT be giving you your money back!!
Anne W.
I placed an order for crochet hair and paid immediately. I received a text 3 days LATER saying the color was unavailable and did I want another color. I called and they are not taking calls only text and emails. I requested to talk with someone and again they were not taking any calls only text or emails. I requested a cancellation. No apology no explanation why they take orders and do not have the product. Poor customer service or no customer service at all. Note…. This is the 2nd time this has happened.‼️
Kira del C.
I ordered from them 3 times this month and only 2 of my packages arrived to the right address, I contacted customer service for help and with evidence that proved the order "Lost" was delivered to a wrong address and not the one it was supposed to. I asked them for a refund or my package and they didn't reply I sent them many e-mails and they only replied when they wanted to, like I don't deserve respect or anything. And when they did, they only told me to contact USPS over and over, if it's your mistake you should do it not me.
Shalonda M.
I Purchased a wig that was supposed to be the same color the model was wearing (dr4 summer blonde). When I received the the wig it was not that color I feel so deceived and this is the second time they did this to I’m never shopping here again!
Response from Elevate StylesAug 17, 2021
Hello Ms. Shalonda, sorry to hear that you're not happy with the product. If you want to return the item please return to the address below. How do I make a return? Repackage your item(s) with your invoice number and reason for return and ship your package back to - Elevate Styles - Returns 1420 Atlantic Ave. Atlantic City, NJ 08401 Elevate Styles will determine if your item(s) is acceptable for a refund at the time it is received in accordance with our policies.
Cheryl F.
I have not been able to reacdh anyone by phone and have not had any response to my email about my order. I am very dissatisfied and once this order is receivced or I can rach someone to cancel I won't be shopping with you EVER again and I will be spreading the word about you horrible response time. It has been 7 days at this point, that is poor service.
Response from Elevate StylesAug 14, 2021
Hello! Thank you for your patience. Expected Delivery by MONDAY 16 AUGUST 2021 by 9:00pm USPS Tracking Plus™ Available Status Departed USPS Regional Destination Facility August 14, 2021 at 9:15 am LEHIGH VALLEY PA DISTRIBUTION CENTER Change Delivery Instructions In-Transit Text & Email Updates Delivery Instructions Tracking History August 14, 2021, 9:15 am Departed USPS Regional Destination Facility LEHIGH VALLEY PA DISTRIBUTION CENTER Your item departed our LEHIGH VALLEY PA DISTRIBUTION CENTER destination facility on August 14, 2021 at 9:15 am. The item is currently in transit to the destination. August 14, 2021, 4:38 am Arrived at USPS Regional Facility LEHIGH VALLEY PA DISTRIBUTION CENTER August 14, 2021, 3:02 am Departed USPS Regional Facility SOUTH JERSEY NJ DISTRIBUTION CENTER August 13, 2021, 7:21 pm Arrived at USPS Regional Origin Facility SOUTH JERSEY NJ DISTRIBUTION CENTER August 13, 2021, 7:20 pm Shipment Received, Package Acceptance Pending BELLMAWR, NJ 08099 August 13, 2021, 6:06 pm Accepted at USPS Origin Facility ATLANTIC CITY, NJ 08401 August 13, 2021 Pre-Shipment Info Sent to USPS, USPS Awaiting Item
Just K.
I know the hair was synthetic but the hair was matted up as soon as I put it on my head . I won’t buy this hair anymore . Thanks
Response from Elevate StylesAug 14, 2021
Hello! Sorry you didn't like the quality of the Outre Synthetic Sleek Lay Part HD Transparent Lace Front Wig Dalilah 34" - Colors : 1 Black.
Chanel B.
I never received my order. And when I asked for a refund, they ghosted me. No response. No product. Just robbed. It was shipped to the wrong address and when I informed them of this they never responded. Ghosted me and as I said robbed.
Response from Elevate StylesAug 14, 2021
Your order was marked shipped and delivered. Tracking Number: 9405516901642486213231 Your item was delivered in or at the mailbox at 2:39 pm on August 5, 2021 in PHILADELPHIA, PA 19144. USPS Tracking Plus™ Available Status Delivered, In/At Mailbox August 5, 2021 at 2:39 pm PHILADELPHIA, PA 19144 Get Updates Delivered Text & Email Updates Tracking History August 5, 2021, 2:39 pm Delivered, In/At Mailbox PHILADELPHIA, PA 19144 Your item was delivered in or at the mailbox at 2:39 pm on August 5, 2021 in PHILADELPHIA, PA 19144. August 5, 2021, 8:20 am Out for Delivery PHILADELPHIA, PA 19144 August 5, 2021, 8:09 am Arrived at Post Office PHILADELPHIA, PA 19144 August 5, 2021, 2:37 am Arrived at USPS Regional Facility PHILADELPHIA PA DISTRIBUTION CENTER August 4, 2021, 10:00 pm Arrived at USPS Regional Facility SOUTH JERSEY NJ DISTRIBUTION CENTER August 4, 2021, 8:45 pm Accepted at USPS Origin Facility ATLANTIC CITY, NJ 08401 August 4, 2021, 7:19 pm Shipment Received, Package Acceptance Pending BELLMAWR, NJ 08099 August 4, 2021, 2:54 pm Shipping Label Created, USPS Awaiting Item ATLANTIC CITY, NJ 08401