Sereda A.
Disappointed in DE
I am very disappointed with my purchase. of 59,58 Iwanted to exchange a wig for color. You charged me a restocking fee(5.00) which is unfair. I will never make another purchase from Elevate styles/ I also had to pay 7.95 to send the wig back. I was given a refund of 24.98. You suck.
Response from Elevate StylesOct 15, 2021
Hello Sereda, We see that you returned the Outre Pre-Plucked Lace Parting Lace Front Wig Teagan - Colors : 2 Dark Brown which you purchased for $27.89. We do charge a restocking fee of -$2.78 hence you're refund amounted to $24.98. We only accommodate returns for refund only. We do not provide return shipping and there is a 20% restocking fee for all returnable items. We appreciate you checking in here so we can help others understand our policies before doing business with us. Please see the policy here for all. https://elevatestyles.com/content/7-customer-service-policy