Jasmine
The site stated that the item I was…
The site stated that the item I was ordering was in stock. After 3 days of the order processing, I emailed requesting shipping details to which they responded that there were none yet and it was still processing despite them running my card. I responded informing them that 2 business days had already passed, 3 days in total, and they apparently confirmed and informed me that they didn't have the product at all in stock. They did refund me after asking whether that is what I'd like versus waiting for it to come back in stock at some point. My complaint is the inaccurate status of stock.
Response from Elevate StylesNov 1, 2021
Hello Jasmine, We did not have in stock the Janet Collection Pre-Stretched 6X EZ TEX 56" Braiding Hair - Colors : 33 Dark Auburn and so we had to refund you. We really hate when that happens. Thanks for weighing in as it makes us better.




