Elevate StylesReviews of elevatestyles.com

Response from Elevate StylesFeb 7, 2024

Hello Veronica, Motown Tress HD Invisible Lace Front Wig - LDP.ESTEE - OTRICHBLND was out of stock so we had to refund you for that one. We are sorry for this inconvenience. We hope you like the other 2 units we shipped out to you.

Response from Elevate StylesFeb 7, 2024

Hello Peggy, We see that you ordered and received the Outre Quick Weave Dominican Curly Wig - DR30. You can make arrangements to make a return at our website as long as the items are unused. Upon checking the product is listed under categories wigs and half wigs and not lace front wigs. Please make the request here: https://www.elevatestyles.com/policies/refund-policy

Response from Elevate StylesDec 22, 2023

Looks like it just got lost by the carrier. 9405516901642486556826 Copy Add to Informed Delivery Latest Update Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility. Get More Out of USPS Tracking: USPS Tracking Plus® Delivered Out for Delivery Preparing for Delivery Moving Through Network In Transit to Next Facility, Arriving Late December 9, 2023 Arrived at USPS Regional Origin Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER December 5, 2023, 11:10 pm Accepted at USPS Origin Facility ATLANTIC CITY, NJ 08401 December 5, 2023, 9:55 pm Shipment Received, Package Acceptance Pending BELLMAWR, NJ 08099 December 5, 2023, 7:20 pm Shipping Label Created, USPS Awaiting Item ATLANTIC CITY, NJ 08401 December 5, 2023, 9:13 am Hide Tracking History What Do USPS Tracking Statuses Mean? We are reshipping another one today as a courtesy.

Response from Elevate StylesDec 5, 2023

I apologize, but unfortunately, the Outre Synthetic HD Transparent Lace Wig Noelia - DRFF BLACK CHERRY was not available in stock, and as a result, we have processed a refund for your order. On a positive note, it appears that the other unit has been successfully delivered to you. Thank you for your understanding, and please let us know if there's anything else we can assist you with. Delivered Delivered, Front Door/Porch CHICAGO, IL 60651 December 4, 2023, 4:15 pm Out for Delivery CHICAGO, IL 60651 December 4, 2023, 6:23 am Arrived at Post Office CHICAGO, IL 60651 December 4, 2023, 6:12 am Arrived at USPS Facility CHICAGO, IL 60651 December 4, 2023, 3:02 am Departed USPS Regional Facility CHICAGO IL DISTRIBUTION CENTER December 4, 2023, 2:18 am Arrived at USPS Regional Facility CHICAGO IL DISTRIBUTION CENTER December 1, 2023, 8:35 pm Departed USPS Regional Facility CHICAGO IL LOGISTICS CENTER December 1, 2023, 5:59 pm Arrived at USPS Regional Facility CHICAGO IL LOGISTICS CENTER December 1, 2023, 4:14 pm Departed USPS Regional Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER December 1, 2023, 3:29 am Arrived at USPS Regional Origin Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER November 30, 2023, 10:59 pm Accepted at USPS Origin Facility ATLANTIC CITY, NJ 08401 November 30, 2023, 9:44 pm Shipment Received, Package Acceptance Pending BELLMAWR, NJ 08099 November 30, 2023, 7:16 pm Shipping Label Created, USPS Awaiting Item ATLANTIC CITY, NJ 08401 November 30, 2023, 3:21 pm

Response from Elevate StylesNov 9, 2023

Thank you for your patience with our carrier. We hope you enjoy your two new units.