Elevate StylesReviews of elevatestyles.com

Response from Elevate StylesApr 5, 2023

I apologize for any confusion caused in our recent interaction. The item that you originally ordered was a discontinued item that we offered at a lower price. However, when you requested a different color that we did not have in stock, we had to provide you with the regular price for that item. I understand that this may have been unclear, and I am sorry for any frustration that it caused you. If you are still interested, we do have the original color that you ordered, Color 1, available at the sale price of $4.99. Please let us know if you would like to proceed with this option, and we will do everything we can to assist you further. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Response from Elevate StylesApr 4, 2023

Updated Tracking: https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9400116901642486845989 9400116901642486845989 Copy Add to Informed Delivery Expected Delivery by FRIDAY 7 April 2023 by 9:00pm Your item departed our USPS facility in PHILADELPHIA PA NETWORK DISTRIBUTION CENTER on April 5, 2023 at 1:07 am. The item is currently in transit to the destination. Get More Out of USPS Tracking: USPS Tracking Plus® Hello Kleasha, We are sorry for the delay. We are expecting to ship your order out today. Normally your order should have shipped out on Friday. Thanks for letting us know and we appreciate your patience.

Response from Elevate StylesApr 5, 2023

Your package will be delivered today. 9405516901642486851419 Copy Add to Informed Delivery Expected Delivery on WEDNESDAY 5 April 2023 between 12:30pm and 4:30pm Your item is out for delivery on April 5, 2023 at 6:10 am in LITTLE ROCK, AR 72211. Get More Out of USPS Tracking: USPS Tracking Plus®

Response from Elevate StylesApr 2, 2023

We apologize for the inconvenience caused by the unavailability of the item you were looking for. We understand how frustrating it can be to place an order and then find out that the product is out of stock. We want to assure you that we make every effort to keep our inventory up-to-date, but occasionally unforeseen circumstances can impact our stock levels. We understand that you are disappointed with the service you received, and we are truly sorry for any inconvenience or frustration this may have caused. We value our customers and strive to provide the best possible experience at all times, but unfortunately, we fell short in this instance. We hope that you will give us another chance to serve you in the future, and we appreciate your understanding and patience in this matter.

Response from Elevate StylesMar 30, 2023

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused by the delayed delivery of your product, as well as the condition in which it was received. We understand how frustrating it can be to wait for a package, especially when you are expecting it to arrive within a certain timeframe. We are sorry that we fell short of your expectations. We take your feedback seriously and will work to improve our shipping and packaging processes to ensure that this does not happen again. We will also ensure that the product is replaced with a new one, free of charge. Please provide us with your order details and images of the broken pump to our customer support team at [insert contact information], and we will process your replacement as soon as possible. Once again, we apologize for any inconvenience caused and thank you for bringing this to our attention. We appreciate your business and hope to have the opportunity to serve you better in the future.

Response from Elevate StylesMar 27, 2023

Hello Lois, Your package was marked delivered by the carrier. Tracking Number: 9405516901642486880556 Copy Add to Informed Delivery Latest Update Your item was delivered at the front door or porch at 12:30 pm on March 13, 2023 in TULSA, OK 74110. Get More Out of USPS Tracking: USPS Tracking Plus® Delivered Delivered, Front Door/Porch TULSA, OK 74110 March 13, 2023, 12:30 pm Out for Delivery TULSA, OK 74110 March 13, 2023, 6:10 am Arrived at Post Office TULSA, OK 74106 March 13, 2023, 4:28 am Arrived at USPS Facility TULSA, OK 74106 March 13, 2023, 4:22 am Arrived at USPS Regional Facility TULSA OK DISTRIBUTION CENTER March 13, 2023, 3:09 am Departed USPS Facility TULSA, OK 74133 March 13, 2023, 2:47 am Arrived at USPS Facility TULSA, OK 74133 March 13, 2023, 2:47 am Departed USPS Regional Facility TULSA OK DISTRIBUTION CENTER March 13, 2023, 2:00 am Arrived at USPS Regional Destination Facility TULSA OK DISTRIBUTION CENTER March 12, 2023, 11:34 pm In Transit to Next Facility March 12, 2023 Arrived at USPS Regional Origin Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER March 10, 2023, 9:24 pm Accepted at USPS Origin Facility ATLANTIC CITY, NJ 08401 March 10, 2023, 8:09 pm Shipment Received, Package Acceptance Pending BELLMAWR, NJ 08099 March 10, 2023, 7:16 pm Pre-Shipment Info Sent to USPS, USPS Awaiting Item March 10, 2023 Hide Tracking History

Response from Elevate StylesMar 27, 2023

I am sorry to hear that your product did not arrive in time for your event and that you are feeling disappointed with your purchase. We understand that timeliness is crucial when it comes to ordering products online and we always strive to provide our customers with a seamless shopping experience. As we have expanded our inventory, we now offer a wider range of products, including some that require 2-3 business days to be processed and shipped. We want to assure you that we always do our best to communicate any potential delays and ensure that our customers are aware of any necessary lead times before placing an order. We apologize for any inconvenience this may have caused you and we appreciate your feedback. We are continuously working to improve our services and we hope to have the opportunity to serve you better in the future. Thank you for your understanding.