Elevate StylesReviews of elevatestyles.com

Response from Elevate StylesJul 12, 2023

We sincerely apologize for any inconvenience caused regarding your recent purchase. Regrettably, we must inform you that we were unable to fulfill your order due to the unavailability of the requested item. As a result, we have initiated a refund process to ensure you are promptly reimbursed. We understand the frustration this may have caused and assure you that we are taking immediate steps to rectify the situation. Our team is actively working to replenish our stock and prevent such occurrences in the future. Once again, we apologize for the inconvenience and appreciate your understanding. If you have any further questions or require assistance with any other matter, please do not hesitate to reach out to our customer service team, who will be more than happy to assist

Response from Elevate StylesJul 12, 2023

We sincerely apologize for the delay in the delivery of your package. We understand the anticipation and frustration this may have caused. However, we would like to assure you that your package is currently in transit and on its way to its destination. We kindly request you to allow a little more time for the tracking information to update. Sometimes, there can be a slight delay in the tracking system reflecting the most recent progress of the shipment. Rest assured that your package has been shipped out and is making its way to you. We appreciate your patience and understanding in this matter. Should you have any further questions or concerns, please don't hesitate to contact our customer service team. We are here to assist you in any way we can. Once again, we apologize for any inconvenience caused and thank you for your continued support.

Response from Elevate StylesJul 12, 2023

We sincerely apologize for the delay in the delivery of your package. We understand the anticipation and frustration this may have caused. However, we would like to assure you that your package is currently in transit and on its way to its destination. We kindly request you to allow a little more time for the tracking information to update. Sometimes, there can be a slight delay in the tracking system reflecting the most recent progress of the shipment. Rest assured that your package has been shipped out and is making its way to you. We appreciate your patience and understanding in this matter. Should you have any further questions or concerns, please don't hesitate to contact our customer service team. We are here to assist you in any way we can. Once again, we apologize for any inconvenience caused and thank you for your continued support.

Response from Elevate StylesJul 11, 2023

We sincerely apologize for the inconvenience caused by the unavailability of the Sensationnel Butta Lace Pre-Plucked HD-Virtually Undetectable Lace Front Wig Butta Unit 34 BUT34 - BALAYAGE GOLD. We regret to inform you that we were unable to fulfill your complete order of three units, and as a result, we promptly issued a refund for one of the units. We truly appreciate your understanding in this matter and hope that you will still enjoy the two units you did receive. Your satisfaction is of utmost importance to us, and we apologize once again for any disappointment or inconvenience this may have caused. Should you have any further questions or require assistance, please do not hesitate to reach out to our customer service team.

Response from Elevate StylesJul 10, 2023

We appreciate your patience during this time. Due to delays with UPS and the shortened holiday week, there may be some delays in package delivery. Please expect most pre-order items to be delivered within 5-7 business days after the order placement. Thank you for your understanding. https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9461216901642486573927 Expected Delivery by THURSDAY 13 July 2023 by 9:00pm Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. It is currently in transit to the next facility.

Response from Elevate StylesJul 7, 2023

Over the past few weeks, we have encountered challenges with our suppliers' IT issues, resulting in delays of up to 10 days. Additionally, the recent holiday-shortened week has further contributed to the delays. However, we want to assure you that we are actively working to resolve these issues. Starting from this coming week, we anticipate that transit times will normalize, and you should experience improved shipping efficiency. We appreciate your patience and understanding during this period of adjustment. If there's anything else we can assist you with or if you have any further questions, please feel free to let us know. We value your support and are grateful for your loyalty.