S. O.
Received wrong items
Received wrong items. Reached out to seller but received no response. Already had hair for a hairstyle and needed more so I wanted the same item. Did not have time to wait for a new shipment so I had to make it work. *My review on ElevateStyles TikTok Shop page includes pictures of products received and unanswered messages.
Response from Elevate StylesJun 3, 2026
Hi S. Onyia, Thank you for your feedback. We are sorry to hear you were disappointed with your order. After reviewing your TikTok Shop order (#493641), our records show the order was placed for 2 packs of Outre Purple Pack Brazilian Feather Crochet Dominican 18", and those were the items shipped. We were unable to locate any unresolved messages regarding this order, but if the item received differs from what was ordered, we'd be happy to investigate further. Please contact us with a photo of the product received and we'll review it right away. We value your business and are always happy to work with customers to resolve any concerns. — Elevate Styles




