Elevate StylesReviews of elevatestyles.com

Honestly! This was my go to site for wigs. Done about 3 orders this year alone. For the first time I was sent a wig that I didn't believe was right and when I contacted customer service trying to explain the situation they were rude unhelpful and unprofessional. I will definitely be reconsidering

I paid extra for the 2 day shipping just to receive my package a week after it was shipped.

I received the wig and was so excited to get it that I immediately threw my receipt in the trash along with all the packaging, not thinking that something could have been wrong with it. I wore it for a couple days and kept feeling these prickly feeling pieces in the back of my head. So finally, I decided to take a close look at the back of the wig and realized that some of the tracks weren't even connected or glued down to the wig and the tracks were hanging off away from the base. I wanted this wig so bad and now I realize I received a piece of garbage that I paid $28.00 for, (shipping included) I really want my money back, but unfortunately like I said earlier, I threw away my receipt so I just have to take the loss, but I trusted this site to send me a quality wig. You live and you learn. I'm so disappointed. :(

Very Poor Quality of Wig Very Thin, No Curl or Style,Shiny Plastic Texture The worse wig I've ever purchased I simply threw it in the trash...

Though the service was adequate, the products that I purchased were unsatisfactory.

I've been a faithful consistent customer of ES for years now. I've never had an issue with quality of product and delivery has always been superior...until my last and possibly my final purchase with your company. My ORDER never arrived, and was redirected to another state, and sat there for days according to the USPO tracking system. I needed my wig for an event and as a result of never receiving my hair, and had to make emergency alternate plans. I was offered no consolation by customer service to try to make this situation right. What a horrible way to me and my business as a faithful customer. I'm out of the money I spent AND my merchandise.

It wasn't so good

Comprei no site e tive minha encomenda roubada no trajeto até minha casa. A empresa prestadora do serviço de frete (no caso do Brasil, os Correios) me notificou do acontecido. Informei a Elevatestyles solicitando o reembolso. Primeiro falaram que o objeto tentou ser entregue 2 vezes, mas isso não consta no rastreamento dos Correios, então eu os enviei o site e o código de rastreio para que entrassem no site brasileiro e confirmassem a informação. Depois disseram que precisavam de "30 DIAS" para apurar os fatos. Apurar o quê se já está informado oficialmente pela empresa brasileira? É só entrar no site dos Correios que está lá informado "OBJETO ROUBADO". Eu estou no prejuízo porque paguei, não recebi o produto e ainda tenho que esperar "30 DIAS" para eles confirmarem o que JÁ ESTÁ INFORMADO no site oficial dos CORREIOS. ESTOU CANCELANDO TODOS OS MEUS PEDIDOS DE COMPRA E NÃO VOLTO A COMPRAR NESTE SITE SE ESSA SITUAÇÃO NÃO FOR RESOLVIDA. ___________________________________________ RESPOSTA AO COMENTÁRIO O prazo de 3 a 4 semanas extrapola todos os meus prazos de compromissos assumidos me causando ainda um prejuízo maior. Entendo que cada site tem sua política de reembolso porém me é reservado o direito de comparar os serviços enquanto consumidora. Já passei por situação parecida em outros sites e o reembolso foi feito no prazo máximo de 3 DIAS, o que nã prejudicou nenhuma das partes. Volto a dizer: o prazo de 30 DIAS considero exagerado e extremamente prejudicial a mim!