Dawn H.
Where is my purchase
Where is my purchase? Over two weeks still have not received.
Response from Elevate StylesAug 26, 2017
We refunded you on the same day that you ordered because we didn't have it in stock. So sorry for this inconvenience.

Welcome to Elevate Styles, your premier online beauty destination for premium wigs, high-quality hair extensions, and professional beauty products. We are dedicated to helping you look and feel your best by bringing the salon experience straight to your doorstep.Whether you are a professional stylist creating a masterpiece or a beauty enthusiast styling at home, we offer an extensive collection of textures, colors, and styles tailored to every unique look.Why Shop With Us?Top-Tier Brands: We proudly stock the industry’s most trusted names, including Outre, It’s a Wig, and Mane Concept.Quality You Can Trust: Every product in our inventory is carefully sourced to ensure it meets our strict standards for durability, realism, and style.Customer-First Experience: We believe a great look deserves great service. Our team is committed to providing fast shipping, responsive support, and a dependable shopping experience from click to delivery.Your Voice Matters!At Elevate Styles, your satisfaction is our top priority. Have you shopped with us recently? We would love to hear about your experience. Please leave us a review below and help us continue to elevate our service for you!
Elevate Styles (elevatestyles.com) has 14,191 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Dawn H.
Where is my purchase? Over two weeks still have not received.
Response from Elevate StylesAug 26, 2017
We refunded you on the same day that you ordered because we didn't have it in stock. So sorry for this inconvenience.
THN
Mike, (manager) I am very, very upset. Your customer service leaves a lot to be desired, and this is the second issue I've had with elevate styles. The outcome of this transaction will determine if I will place an order with Elevate Styles ever again. I ordered a wig on 8/19, received it on 8/24. Fast shipping, which is great. However, your company sent me the wrong color. I chose color 1B/GRAY using the radio button, and was sent 1B/30. I want to receive the correct color, but I shouldn't have to pay for shipping THREE TIMES!!! I paid $9.88 initially, and I don't mind that at all. But now if I want to reorder, I'll have to pay that amount twice more to ship the wrong wig back to you, then to have you ship the right one back to me. This is unacceptable!! That's $29.64 total in shipping. I need for you to waive those last 2 shipping costs. Please feel free to call me back @ (209)***-****. I called and attempted to speak with you, but was put on hold, then told by a phone rep that you couldn't be reached, and to email you. I expect to hear back from you sooner rather than later. Thank you -
Response from Elevate StylesAug 24, 2017
Please send an email to [email protected] so we can investigate your concerns.
Christina L.
The wig came tangled and wefts were falling apart. The wig basically fell apart once taken out the package.
Latinya
I was very disappointed with this hair. Overall, I have purchased the hair three times and the very first time a used this hair, I was so happy. The texture was soft...almost like weaving hair. Unfortunately, the last two time s that I purchased this hair, it has been hard, frizzy and much like the hair that you can buy in the store. I still have a pack and will be sending it back. I only purchased another pack because I thought the my first bad experience was just a bad batch of hair, but NO.... It is clear that Elevate Styles has changed the manufacturer who they purchase their hair from.
Elizabeth F.
I have yet to receive my wig or a proper update on the stat
Kia
Okay so I usually don't do reviews .. I was very excited about receiving my new wig. The shipping was fast but the quality of the wig ... smh. Very disappointing! It's very coarse and its not as big as the picture. Didn't like at all
Response from Elevate StylesAug 7, 2017
Sorry you didn't like the Zury Sis Pre-Tweezed Synthetic Wig 3A NAYA - Colors : SOMBRE RT COPPER. Its one of our more popular units. Please contact [email protected] for return instructions.
Disappointed
Very badly made. Not good quality synthetic hair. Dry and dull. No shine at all. Wig is small with no ear tabs. Save your money.
Response from Elevate StylesAug 3, 2017
Sorry you didn't like your unit. You are welcome to return in accordance with your return policy. Please contact [email protected] with your order number for further assistance. Thanks!
Jaynia J.
This was the worse experience I had with an online order. They are lairs, I had to get a refund because they didn't have it in stock when I was told they were going to send back the next day. So I was wonder why they didn't sent it out I had to text them to find out they didn't even refund me I had to find out my self. Then they text me but I got proof they didn't. Smh worse services ever. They lied again they took 3 days to refund
Response from Elevate StylesAug 1, 2017
Hello Jaynia, Sorry we didn't have your item in stock. You ordered on 7/23 and we promptly refunded you on 7/24. We hope to serve you better next time. Thanks for your understanding.