Mia
The wig does not fit and it's falling …
The wig does not fit and it's falling apart after 3 days

Welcome to Elevate Styles, your premier online beauty destination for premium wigs, high-quality hair extensions, and professional beauty products. We are dedicated to helping you look and feel your best by bringing the salon experience straight to your doorstep.Whether you are a professional stylist creating a masterpiece or a beauty enthusiast styling at home, we offer an extensive collection of textures, colors, and styles tailored to every unique look.Why Shop With Us?Top-Tier Brands: We proudly stock the industry’s most trusted names, including Outre, It’s a Wig, and Mane Concept.Quality You Can Trust: Every product in our inventory is carefully sourced to ensure it meets our strict standards for durability, realism, and style.Customer-First Experience: We believe a great look deserves great service. Our team is committed to providing fast shipping, responsive support, and a dependable shopping experience from click to delivery.Your Voice Matters!At Elevate Styles, your satisfaction is our top priority. Have you shopped with us recently? We would love to hear about your experience. Please leave us a review below and help us continue to elevate our service for you!
Elevate Styles (elevatestyles.com) has 14,191 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,152 reviews with 1 star · Clear filters
Mia
The wig does not fit and it's falling apart after 3 days
Detria B.
Yes their shipping is awesome. Customer care is not. When my package was shipped the only reason why I went with them is because they said a signature was required. I was told today you have to ask for that at checkout which is not self-explanatory. The mail carrier left it on top of my mailbox which you know what happened next someone took it. So I went through the proper procedure in making a claim I started with the post office then with my local police department which they don't handle it because it's a federal matter. Spoke to the investigator of the United States Post Office received a claim number which I needed to give to this company. Not only did customer service make me feel like I took my own package but the money that I spent with them was of a less value and why am I complaining. And the free gifts that they claim are free or not I paid for a free gift.
Macaela J.
I've from this site a couple times before and everything went fine and I got my package fast and there were no problem but I ordered from them again the 13th and I got an email saying that my order was shipped then a few days ago I got a auto receipt refund confirmation email, mind you I never requested a refund and never received one I was also never told why I've been trying to get in touch with them but they're not replying which sucks because I had such high hopes for this company
Response from Elevate StylesSep 18, 2017
Hello Ms. Macaela, Sorry for the inconvenience. We apologize but the item Outre Purple Pack Brazilian Boutique Virgin Sleek Pressed 18", 20", 22" + 4" Deep Lace Closure Kit - JBLK is back-ordered at this time and can not ship. You are being refunded for the back-ordered item. Amount: USD (37.06) Thank you ElevateStyles.com
Naya
This is the worst experience I have ever had buying through internet, because my package never arrive and I pay a lot of money and also for expedited service, I called several times to Elevate Styles and no body help me out, this is the first and the last time I purchase with you guys. I always purchase with Amazon and all my packages arrive on time, but I decided to purchase with Elevate Style and they said that the package arrive to the location provided but nobody knows where it is, I am very disappointed with the service receive and I will continue buying through Amazon as well as my clients, because I pay for something that was never deliver to me.
Response from Elevate StylesSep 14, 2017
Your package was marked delivered by USPS. Tracking Number: 9400116901642486426850 Delivered Expected Delivery On: Tuesday, September 12, 2017 Product & Tracking Information See Available Actions Postal Product: First-Class Package Service Features: USPS Tracking® DATE & TIME STATUS OF ITEM LOCATION September 12, 2017, 11:39 am Delivered, In/At Mailbox LITHIA SPRINGS, GA 30122 Your item was delivered in or at the mailbox at 11:39 am on September 12, 2017 in LITHIA SPRINGS, GA 30122. September 12, 2017, 7:59 am Out for Delivery LITHIA SPRINGS, GA 30122 September 12, 2017, 7:49 am Sorting Complete LITHIA SPRINGS, GA 30122 September 12, 2017, 7:09 am Arrived at Post Office LITHIA SPRINGS, GA 30122 September 11, 2017, 3:39 pm Departed USPS Regional Destination Facility ATLANTA GA DISTRIBUTION CENTER September 11, 2017, 10:28 am Arrived at USPS Regional Facility ATLANTA GA DISTRIBUTION CENTER September 11, 2017, 9:55 am In Transit to Destination ON ITS WAY TO LITHIA SPRINGS, GA 30122
Rosemary B.
They sent me the wrong color wig and the wig was a mess it is already in the trash. I don't think I will be purchasing from here again
Q.R.
My package arrived in Philadelphia (where I live) and was sent to South Carolina, delayed for absolutely no reason, and then finally sent to me. When I asked customer service what was going on they didn't even try to help. They just told me that since I didn't pay for faster shipping that they didn't care and it was my problem to deal with. My question about what happened was not unreasonable and I didn't deserve to be treated rudely, nor have it rubbed in my face how much I did or didn't pay for shipping. That had nothing to do with anything. For this reason I don't plan to EVER order from Elevate Styles again. Also, I ordered another item that did not say it was out of stock, and it was. When they emailed me to let me know at item was out of stock, they email they sent me was for a wig I never even ordered.
Response from Elevate StylesSep 4, 2017
Sorry you had a bad experience. Here is the tracking information and it does seem strange it went to South Carolina first. Updated Delivery Day: Thursday, August 31, 2017 Product & Tracking Information See Available Actions Postal Product: Priority Mail™ Features: USPS Tracking® Up to $100 insurance included Restrictions Apply DATE & TIME STATUS OF ITEM LOCATION August 31, 2017, 5:57 pm Delivered, In/At Mailbox PHILADELPHIA, PA 19106 Your item was delivered in or at the mailbox at 5:57 pm on August 31, 2017 in PHILADELPHIA, PA 19106. August 31, 2017, 10:47 am Sorting Complete PHILADELPHIA, PA 19106 August 31, 2017, 9:42 am Out for Delivery PHILADELPHIA, PA 19106 August 31, 2017, 7:13 am Arrived at Post Office PHILADELPHIA, PA 19104 August 31, 2017, 12:05 am Departed USPS Regional Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER August 31, 2017, 12:05 am Arrived at USPS Regional Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER August 30, 2017, 12:52 am Departed USPS Regional Facility COLUMBIA SC PROCESSING CENTER August 29, 2017, 9:21 pm Arrived at USPS Regional Facility COLUMBIA SC PROCESSING CENTER August 29, 2017, 2:17 am Arrived at USPS Facility PHILADELPHIA PA DISTRIBUTION CENTER August 28, 2017, 11:45 pm Departed USPS Regional Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER August 28, 2017, 8:06 pm Arrived at USPS Regional Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER August 28, 2017, 7:36 pm Item Accepted/Picked Up for Initial Processing BELLMAWR, NJ 08099 August 28, 2017, 6:51 pm Accepted at USPS Origin Facility BELLMAWR, NJ 08099 August 28, 2017 Pre-Shipment Info Sent to USPS, USPS Awaiting Item
Falasha R.
I order a wig with free shipping the post office claimed by delivered it, but never did, this company making wait 15 business day for a new wig or refund which is terrible.
Response from Elevate StylesSep 3, 2017
Looks like the item is still in route: Tracking Number: 9405516901642486834429 Alert The delivery status for this item has not been updated as of August 30, 2017, 10:59 pm. Product & Tracking Information See Available Actions Postal Product: Priority Mail™ Features: USPS Tracking® Up to $100 insurance included Restrictions Apply DATE & TIME STATUS OF ITEM LOCATION August 30, 2017, 10:59 pm Delivery status not updated The delivery status for this item has not been updated as of August 30, 2017, 10:59 pm. August 30, 2017, 8:59 am Out for Delivery COLUMBIA, SC 29210 August 30, 2017, 8:49 am Sorting Complete COLUMBIA, SC 29210 August 30, 2017, 5:08 am Arrived at Post Office COLUMBIA, SC 29210
Tara
Terrible. 4 days after order received message that item was out of stock. Was supposed to arrive the next day!
Response from Elevate StylesSep 3, 2017
Sorry for this inconvenience. We hope to serve you better next time.