LG
Stressful long distance move
Company is the same as Starline, so if you want accurate reviews google them. Very hard to get in contact with anyone. We had several issues with billing that was all on their side, yet it was always our problem. They promised several things that weren't true, and the company they contracted to get our items definitely was sketchy. Any time something happened and we tried to talk to someone, they always put the blame back on us. Severely underquoted us - our item count never changed but they said our cubic feet was 3 times less than what it was (unsure how we were to know how to measure this) so we were charged 3x the amount we were quoted (quoted $2,7000 total and ended up paying over $6,000). The only helpful person was F.G. from support/the main office (still unsure), but our main contacts were not super friendly or helpful. Would not use again and not sure what the $1,400 charge was we paid to them because they didn't do anything besides contract someone else to get our items. They will do anything but take accountability.
Response from Texas Pro MoversJun 6, 2025
Good afternoon Lindsey, Hi, per our requested information on Trustpilot you sent the following info to us: Email: lsg****@gmail.com Phone number:XXX7766605 Is this information accurate? After conducting a thorough review, we were unable to locate your file in our system. It’s possible there may be some confusion, as there is no record of a booking under your name with Elevated Moving Experts. Please feel free to contact us directly, or we will make an effort to reach out to you within 24–72 hours to help clarify and work toward a resolution.


