Eleras Automotive GroupEleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle.At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.
Eleras Automotive Group (elerasgroup.com) has 320 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 237 reviews with 5 stars · Clear filters
Glenda G.
I worked with Deanna Scholle on an issue with our policy. The issue was not regarding coverage or any problem with Eleras Automotive Group. It was a personal financial situation. Deanna was astute at her job. She offered us many options with great detailed explanation. In conclusion she resolved all issues with the utmost understanding and prompt responses. High praise for an excellent employee Deanna Scholle. Glenda Gregorcyk
Grace H.
I was a bit confused on what the warranty covered, so I called and spoke to Jessica, who explained it beautifully. She was extreamly kinda and helpful and helped me find a warrenty that would better suit me and my vehicle.
Kelly H.
Smooth transition and everything went well. Everything is done in a timely manner. Definitely recommend.
Doris E M.
Deanna was patient and very helpful. She treated my account as if it were her own. I had a misunderstanding about my policy which she cleared up. She kept her word when she said she would call me back. I now have a better policy and payment schedule that works for me.
Jada G.
Tori Kineke was very helpful and was on top of things ! She also took the time to ask me how my day was ! Most people don’t with my experience! ! It’s like she made me excited to talk to her ! She definitely deserves a good thank you 🤩! Thanks again tori ! You do your job well !
Mary G.
Jessica L was absolutely fantastic and very understanding of the circumstances, even had some very helpful advice. Took me from agitated to relieved in no time at all. I'm so glad I called to discuss my concern, she took care of everything!
Susan Le B.
Joseph Fish was very helpful and pleasant to work with. I did not feel pressured, but he was careful to compare plans and ensured that we got the very best deal available that effectively met our needs.
Daniel P.
Amanda was really helpful, nice, courteous, thoughtful on the phone. She made sure give great customer service. She was helpful in finding a resolution.