Janae J.
My response representative was Jessica…
My response representative was Jessica Lewis,she was so kind and very helpful.And even though I was being a little bit of a handful she was so sweet and carful and caring.

Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle.At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.
Eleras Automotive Group (elerasgroup.com) has 320 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 237 reviews with 5 stars · Clear filters
Janae J.
My response representative was Jessica Lewis,she was so kind and very helpful.And even though I was being a little bit of a handful she was so sweet and carful and caring.
Naomi B.
My Representative was Chloe who gave me the best description of my plan. I was actually planning on cancelling, but Chloe reassured me on what I was exactly paying for and basically gave me a more positive outlook on my policy overall. I’ll definitely be looking forward to using my auto policy in the future when needed. Thank you Chloe, definitely a top tier worker and nice individual to talk to. Well done.
Richard H.
I talk too Jessica, an she was very knowledgeable about my payment and the things that I ask her, Top notch!!? Way to go Jessica keep up the amazing work!!
Juan B.
My experience Today with Joseph was truly educating. Joesph was very respectful and understanding to my situation. He listen to me and spoke in a professional manner. Josph is an idea representative I was honored to have spoken with him.
Leah G.
I was not able to get a response or connect on a phone call for over 3 months and just yesterday , 1/03/24 My call was connected to Joseph Fisch And he was incredibly patient and polite with me. Was very quick to help me figure out what I needed — very professional but also genuine— Amazing experience I would Consider working with Elaras again because he was simply kind and honest . Thank you 🙏
Gabrielle L.
I had originally called to cancel but ended up keeping it because Ms Jessica helped me understand and explained thoroughly how helpful the coverage is. She even lowered the price for me a bit since I mentioned I felt like I was spreading myself thin. I had a great experience because of Ms Jessica
David G.
I had actually called to cancel my policy. While speaking to the lady who answered,Ms. Tori, I had the most wonderful experience. She is amazing!!! Awesome! I almost wanted to get a second policy on the same vehicle! JK- I went away happy that I did not cancel. Tori was extremely helpful and very patient with me needs and concerns. Thank you , Tori, for all of your help. You just don’t know! Peace and blessings!
donta
I had an awesome experience with the customer service side. Ms. Jessica took care of me real well. Very helpful and concern about helping me. I would like to speak with her concerning all my future issues.