Lalala
Katie osia was beyond phenomenal help…
Katie osia was beyond phenomenal help me to understand my protection plan and was very understanding

Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle.At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.
Eleras Automotive Group (elerasgroup.com) has 320 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 237 reviews with 5 stars · Clear filters
Lalala
Katie osia was beyond phenomenal help me to understand my protection plan and was very understanding
CJ
I spoke with Katie Oshia today and had a fantastic experience. She was professional, kind, and listened to me. I appreciate her patience and understanding with me. Katie took care of what I needed promptly. Thank you so much!!
Michael S.
Very attentive and easy to work to towards helping with my concerns showing above Average and Absolutely Great example of Customers service 🙂 and Thanks so much for the Peace of mind you left me with and in going forward because if Ricky who I talked with Yesterday who said I was covered with a car issue convinced me to stay with you all and also Awesome 👍 Customer service from Loren so Thanks so much and God Bless 🙏 You all 😊
Joni K.
I had the pleasure of speaking with Chloe over the phone. She gave world class customer service. She went above and beyond to help me with my auto warranty. She is a very valuable employee and asset to your company. Please continue to invest in your employees training so that they can continue to provide world class services.
Dakota T.
I had the pleasure of interacting with a customer service representative, Katie Oshia, who demonstrated exceptional professionalism and attentiveness. Their ability to listen actively, address my concerns promptly, and provide clear solutions showcased a commendable commitment to customer satisfaction. I appreciate their outstanding service and commend their dedication to ensuring a positive customer experience.
Lisa S.
I want to thank Katie, for a wonderful understanding and great patience. She was so helpful and knowledgeable about the information that was given. Thank You so, so much.
Debra R.
Joseph Fisch was very positive and professional. He handled my request quickly and efficiently
Customer
Katie Oshia was so helpful and knowledgeable in my questions that I had when I called in. I'm glad I ran across her great spirit today.