Markus R.
Joseph Fisch deserves a raise
Joseph Fisch really helped me out he was nice and if it weren't for him I would have cancelled my warranty.

Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle.At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.
Eleras Automotive Group (elerasgroup.com) has 320 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 237 reviews with 5 stars · Clear filters
Markus R.
Joseph Fisch really helped me out he was nice and if it weren't for him I would have cancelled my warranty.
Anatalio Morales J.
Please give Donnie, Customer Service, a Legendary Representative Rating! He was a gentleman who worked w/ me step by stem for a long period of time to accomplished my need. He gave me the lowest cost possible and I promised him that if I change my heart, I would call him to renew! Donnie God Bless you, Anatalio Morales
Davis B.
Eleras group has been extremely helpful to me and my used vehicle. Jessica Lewis was super accommodating, knowledgeable and helpful. I needed to extend my current coverage and she was able to help me throughout the entire process. I am very happy to get so much help.
Doyle
Well I had a wonderful conversation today with Katie oshia, she did everything she could do to help fix a very small problem I was having, and she did it with a smile and a beautiful laugh if I had to really recommend someone for help it would be her ever time and I know i probably shouldn't say this, but there was help from everyone there Jessica also helped me out but Katie is the s*** Iol she deserves a raise if you ask me and lunch for a week😉, but thanks alot guys ur the best for all ur help thanks again katie....
LucilleA. P.
Mr Joseph Fisch was super helpful and friendly, too! I was waiting for papers in the mail; he checked on when they were sent, emailed everything to me "just in case", and said to call back if I didn't receive them at all. I especially appreciated that I could UNDERSTAND him!! All is well; I have paper in hand. He sounds like a very nice person.
Camille C.
Joe was an absolute and great assistance with re issuing my documentation. He answered of my questions and gave me clarity to everything needed. He was great.
Wendy T.
My customer service representative, Joseph Fisch, was not only friendly and knowledgeable, but he also was honest and helpful. Thanks to him I was able to get my troubles resolved quickly and also enjoyed his friendly demeanor while he handled my issue.
Gene M.
After speaking to several customer service reps, I finally got one, Jessica, who was able to do more for me in less time than the other two. As it stands the others actually never accomplished anything, but Jessica contacted other departments and got more information for me than the others. I did ask to speak to her supervisor to tell him that because of my dealing with Jessica, I was going to have to cost him $$$$$, because I was authorizing a raise for Jessica!!! Unfortunately she was working from home and her supervisor was conducting an interview and not able to speak with me.