Mabel
Alexandria Pugh Helpfyl
Was very Alexandria Pugh was very helpful today when I called in to found out what was covered and how long. Many miles I had.

Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle.At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.
Eleras Automotive Group (elerasgroup.com) has 320 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 237 reviews with 5 stars · Clear filters
Mabel
Was very Alexandria Pugh was very helpful today when I called in to found out what was covered and how long. Many miles I had.
Marissa H.
Thank you Tori kineke for helping me understand my policy and keep it. You were very nice and respectful and gave me personal experiences to connect and stay with you guys. I look forward to staying with your policy!
C M.
Wow! I just got a call from Tory in customer service who said she flagged a policy that my sister-in-law who has dementia tried to sign up for a car policy AGAIN. I canceled my sister-in-law's original policy she signed up for February 1, 2024 explaining her condition and that she didn't need a car policy and apparently she found some paperwork and called the company several times today trying to sign back up. Many thanks to Tory for reading my sister-in-law's profile and not letting her sign up. Never had such a great experience where a customer service rep CALLED ME to alert me to a problem. Wonderful experience.
gpa A.
Thank you for the attention you are just great I'm happy with the deal I got from the company. thank you Maya & Kate Oshia
Rebecca H.
Miss Danielle had outstanding customer service and although she was the 3rd person I was transferred to, followed up on all of my requests needed to be completed in this one phone call and made sure everything was completed with accuracy and time efficiency. Wish I had got her as the first representative I spoke to from the start. Thank you for all of your help and look forward to speaking with her if I have any problems in the future!
Valerie
I had a dire financial situation and David was so helpful. I appreciate the help so much and very much enjoyed how personable he was!
Xavier T.
My experience with Katie Oshie was fantastic!! She was very helpful, knowledgeable, polite, & professional!! Keep up the great work!!
Tommy M.
Katie is one of those that are rare in customer service. She a joy to talk too. She did a wonderful job of explaining my policy to me. She is top notch in my book. And me being a veteran would have given her a challenge coin, in military themes means she did an outstanding job. Thank you your support of veterans