Elaine D.
At Par
The bags are duplicates. The company does try to make it right when the customer is not satisfied.
Response from ElegousMar 22, 2025
Hello, first of all, I sincerely apologize for the experience you've had with us. We take customer satisfaction very seriously and offer refund and return policies for any dissatisfaction. Our support team has already reached out to you to address the issue, and we kindly ask that you check your messages/emails for further assistance. We truly value your feedback and will do our best to resolve this for you!