JANET P.
YSL "SUEDE" BAG
To be honest, I'm disappointed. Its not suede, its fake suede and it certainly does NOT look like a high quality bag. The YSL hardware is cheap. I will not be purchasing from this company again.
Response from ElegousNov 23, 2025
Hello Ms. Janet, First of all, we sincerely apologize that your shopping experience was not satisfactory and that you were not fully happy with the product quality. We appreciate your feedback and assure you that we will work on improving the quality, the type of leather, and the hardware to ensure an upgraded version of this bag in the future. Regarding your order, we have reached out to discuss and provide the best possible solutions, including exchanging the bag or issuing a refund if necessary. We truly hope to have the opportunity to make everything right and provide you with a better shopping experience. We look forward to your reply.