ElectronicsforceReviews of electronicsforce.com

Terrible customer service and shipping. I would not recommend at all. I emailed them after phone didn't turn up after paying for 2 day shipping and credit card was charged first day. They sent me a link to shipping, it said package acceptance pending. I asked for explanation, they said they would look into it and if it didn't arrive by Saturday they would overnight another one. It's now Wednesday, they claim I typed the zip code wrong! Its the same as my billing address and they just sent out today, not even overnighted. Terrible!

Shipped wrong phone, made it really difficult to exchange. Did not use some expedited shipping for exchange that I did for original order. Without phone for 2 weeks. Bad business practices.

Ordered a product and it didn't work for me. so i called an they sent me an RA # to send it back. meanwhile it got misplaced and was sitting around for a few months. later i found it and sent it back. they refused it and sent it back to me, they said. i never received it. do not shop here if there's a chance you might need to return something!

Paid for phone, they kept my money for 5 days before cancelling the order because it's "not in stock". Yet the same phone is still listed for sale on their website a week later. They had time to immediately (within the hour) dispute this complaint but waited 5 days to cancel my order.

Ordered a phone October 5 2016. Shipped on the 17th. No explanation.They clearly didn't have the item in inventory. I left for Southeast Asia on the 18th. I bought one over here. Unfortunately this is getting way to common on the net.

I paid for overnight shipping and it did not come for over two weeks and when I finally got my phone it was the wrong color.

I believe you sell bad merchandise and then blame the purchaser for it not working. I hope you lose lots of business. I am sure you wont post this but at least I stated how I feel. YOU DID recelive phone calls, I have a copy from the phone company and I kept the emails to your company in my records. So dont say you did not receive them.

A terrible experience. I paid for a Blackberry 9930 w/ 3-Day Shipping on Thursday, June 25th, and here I am on Monday, July 6th, and I still don't have my phone. First, 3-Day Shipping does not include their 3 Business day processing period, so expect your purchase to be late anyway. 3-Day Shipping literally means it takes 3 days to ship once they decide to get your order ready. Second, never received my tracking number. It was only after my order was four days late (by my standards - 2 days by their standards) that I was verbally given a tracking number (they are supposed to e-mail it to you). Third, my tracking number revealed two things: my order wasn't shipped until Tuesday, 5 days after I ordered it, 6 if you include that I ordered my phone at like 2 am so Amazon or eBay would have shipped it that same day --- and my phone was destined for Brooklyn, NY. Well... I live in Missouri, so how it was sent to NY is beyond me. That's not even close, man. Fourth, Customer Service told me they would overnight me a replacement phone so that "the latest (I) would have it would be Monday, July 6th, by 4 PM." They sent it to my Billing Address instead of my Shipping Address. Now that, I think we can all admit, is just pure incompetence. From that very first time I hit the "submit" button, I had specified that I want my order -- God forbid -- sent directly to where I live, 2 hours from my Billing Address. In a base attempt to correct their error of sending my phone to an incorrect address, they send my replacement phone to an incorrect address. Fifth, it hasn't even shown up at my parents' place yet. Need I remind you of the quote I was given "no later than Monday, the 6th, by 4 PM." Well, I'm writing this review because it has yet to be delivered anywhere. Again, they told me they would overnight me it and USPS clearly states that it was marked for "2-Day Shipping." Thanks, Electronics Force, you know how to make a guy feel special. Sixth, it will take at least 2 days for me to get my phone from my Billing Address, making the EARLIEST I will get my phone is a FULL 2 WEEKS after I ordered it. All this assumes I actually get what was ordered - a brand new Blackberry that should have absolutely no problems because it is brand new. I really expect it to be messed up somehow. My last phone I ordered from a different online cell phone company also had complications. After explaining the problems, their Customer Service department offered me a free upgrade and a full refund. That was all because the speaker on the phone I ordered didn't work... Now I have had nothing but problems with this company and all I was offered was a replacement phone (so the item I paid for) to be overnighted to me. Maybe I just don't understand the shipping process because I still do not have the item I paid for (a week and 4 days after I bought it) and they certainly did not overnight it (at best to the wrong address, again). Yeah... I expect at least a refund on my 3-Day shipping. I mean come on. I have been nothing but patient this entire time and it is only after my order would be a full week late (by my standards) have I complained. Electronics Force really needs to make this right.