Daryn R.
The order was cancelled and we weren't…
The order was cancelled and we weren't notified.
Electronicsforce is listed under Appliances & Electronics.
Electronicsforce (electronicsforce.com) has 402 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Appliances & Electronics · Twinsburg, Ohio
Excellent

Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
Showing 79 reviews with 1 star · Clear filters
Daryn R.
The order was cancelled and we weren't notified.
Barrett D.
I ordered new Blue Google Pixel Pro 8 256gb. I called customer service twice before placing order and was told phones are new with manufacturer warranty . I received a white Google Pixel Pro 8 128 gb in a plane white box with no labels or documentation or simmer installation tool. I checked the IMEI of the phone and it showed warranty expired. Electronics force messaged me and said if would let them know when I would be sending it back the would send shipping label. I checked reviews and feedback on company before ordering and they seemed to be legit. The is huge difference in price between the new phone with factor warranty and a used phone with no warranty. . Ill be sending phone back when I get label but I spent alot of time deciding what phone I wanted and where to order it from. That time and the time and trouble of sending phone back is wasted. Those are the facts decade for yourself you want to order from this company.
s Z.
I placed an order, expecting timely delivery as it was a gift for an employee. The order was canceled without any prior notice, after several days with no updates. Upon logging in, I saw the cancellation, and I never received an email notification. Support claimed my card was declined, even though I tried three different cards and PayPal. I ultimately purchased the same phone on eBay using the same card, and there were no issues. Edit: Thanks for posting my personal information includong name, phone, address and email to the public. Please remove it from you reply. Regarding the reply itself, I called ypu guys 3 times and you didnt mention any fraud risk, just told me to place the order again online, i asked if we can do it over the phone to make sure its going through, but they said its not an option. Like I mentioned, I've purchased this elsewhere. My recommendations are: 1. Notify clients when you cancel thier order. 2. Be more clear about why it was canceled and offer a clear and true path to a successful order rather then just saying "try again because your card was declined".
Denise F.
I still can't find out if I'm even going to get what I ordered tracking is still showing acceptance pending since Oct 18 and this is now Oct 24
Response from ElectronicsforceOct 26, 2025
Dear Denise Foster web order id # 66579 Denise Foster 14880 n 3960 rd Bartlesville OK 74006 United States Your credit card payment was declined by your bank, and as a result, no order was processed or shipped. You were notified by email regarding the payment issue shortly after checkout. Since the payment did not go through, there is no valid tracking number or shipment connected to your name or address. Please reach out to our Billing Department at 305-600-3367 if you’d like to place the order again or confirm the transaction details. We’ll be happy to assist and ensure everything goes smoothly.
John H.
Ordered the item a week ago paid extra for 3-day shipping still don't have the item
Response from ElectronicsforceSep 22, 2025
Hello this order was shipped usps tracking # 9410811105495887880005 and was delivered to John Hurtado 435 West Topeka Avenue Trinidad CO 81082-1437
Lewandowski B.
where to start . i have received no order confirmation, shipping information, or tracking information. the follow up and uncertainty is making me seriously consider cancelling my payment and purchasing from another vender . i am very unimpressed with how they conduct things
Response from ElectronicsforceSep 19, 2025
:We’re sorry to hear about your concerns. Please note that every order placed on our website automatically generates an order confirmation and tracking number, which are sent to the email address provided at checkout (sometimes these can be filtered to spam or promotions folders). Your order was placed Friday evening, and please note our office is closed on Saturdays and Sundays, so processing began on the next business day. The order was shipped via USPS tracking # 9402150105795000088167 to: Lewandowski Bill 1756 C.R. 50, Bx 241 Cherry Valley, NY 13320 At checkout, you selected the 10–14 business day shipping option, and your order is currently in progress within that timeframe. We’ve been in business since 2009 and maintain accreditation with the BBB. Customer satisfaction and transparency are important to us. If you did not receive your confirmation or tracking email, please contact us at 305-600-3367 for [email protected] so we can resend it promptly. Your order is on its way, and we will ensure it is delivered within the timeframe you selected.
George
I ordered Alcatel 4056 for T Mobile and received Alcatel 4044 for AT&T. Shipment came late. I will never order again from this company.
Response from ElectronicsforceMay 6, 2025
We're very sorry to hear about your experience. It’s never our intention to send the incorrect item or cause delays. We would have gladly resolved this issue had we been contacted directly. Please know that we take customer satisfaction seriously and are happy to arrange a return or exchange for the correct model. Feel free to reach out to our support team so we can make this right.
Megan R.
I ordered the phone on April 29th, 2025 at 9:51 am CST with 3-day shipping at nearly $20.00 extra to get it sooner. It's now May 5th, 2025 and according to USPS the package wasn't dropped off until May 1st, and is still sitting in Brooklyn, NY. I have no clue when I will even get this phone at this point. I called customer service and he said he would look into it and to call back and ask for him. I did, but he's on lunch and won't be back for an hour. Clearly the company doesn't have a CRM system to allow all agents to help any customer. I won't be able to call back because I have client meetings until 6:00 pm. I would say avoid this company due to their lack of systems and ability to send product expedited. They had no problems charging extra for expedited shipping, just never followed through. 5/12/25 - Firstly, this business posted my personal information, including my home address in their initial response to my post. Second, they never refunded the expedited shipping I paid for. I ordered the phone on April 29th, 2025 and didn't receive the phone until My 9th. Tell me if you think that's expedited shipping. The company says they would do the "right thing," which is what? Nothing? Good job. I will be contacting New York state's AG. Companies like Electronicsforce are completely untrustworthy and don't deserve your hard earned money.
Response from ElectronicsforceMay 16, 2025
We sincerely regret that your experience did not meet expectations and appreciate the opportunity to clarify a few key points. Your order was placed on April 29th with 3-day shipping, which refers to the carrier’s transit time after processing. As clearly noted on our website, all orders require 1–3 business days for processing before shipment. Business days exclude weekends. Your package was shipped on May 1st, which was within the processing window, and delivered on May 9th. While the delivery timeframe was longer than expected, we acted within our stated policy. To address your concern about the expedited shipping fee: we have already refunded the full shipping charge as a courtesy, even though the delay was due to USPS transit time and not our processing. Regarding your customer service experience, we apologize if your call-back was not handled promptly. We are actively working on improving agent availability and internal coordination. We take all feedback seriously and remain committed to ensuring customer satisfaction. If you need further assistance, please don’t hesitate to contact us directly at 305-600-3367 or [email protected].