Ken F.
Steep "Restocking Fee" - Returning is extremely and unreasonably costly
I bought a phone and decided to return it since it did not come with the appropriate dash charger (one plus phone) and was not a boxed phone in virgin state. They willingly refunded my money minus $72 for "restocking fee". In my opinion, this type of fee is a scam. To be fair, the policy is posted clearly on their site but of course I didn't read it before purchasing. I certainly would not purchase from them again and would recommend that you only purchase from this company if you are sure that you will not need to return.
Response from ElectronicsforceSep 16, 2019
the phone you ordered was advertise correctly restocking Fees are not used to generate profit for our business. We use restocking fees to recover costs incurred during shipping and receiving of returned items, as well as price changes that may have occurred while the device was out of our possession and unable to be sold. If you have questions regarding this policy please call me directly at 877-235-4175

