ElectronicadventureReviews of electronicadventure.us

Asked for help on a remote and got less than a sentence back. We don't carry that model No guidance assistance just go away, can't make easy money out of you. Don't waste your time

He's now doing business as New Remotes, Inc. They sent me a model that I did not order, and although compatible, it was unusable due to a vision disorder. I requested the refund of nearly $16.00 in postage (delivery plus return costs) and of course, did not receive them. A $20.00 remote I couldn't use and did not order, ended up costing me $16.00. How unethical. Do not do business with Charlie Waters of NRI. He has done business under a variety of company names. Beware.

HORRIBLE!!!! I wish I had seen these reviews prior to ordering. The experience is as bad as many people have already written. I ordered a specific remote. They sent me a totally different remote with a letter in the envelop asking I "give it a try". I emailed them that I needed the remote I ordered because it had other functions that this remote didn't. Essentially, they sent a much cheaper model. The letter that came with the remote did not offer a discounted priced for the cheaper model they sent. I wrote in the email that I wanted a refund. I received a return email from their customer service again asking me to "try it". At this point, I am angry with the time it is taking to get a refund on a product I never ordered so I decided to call the company to explain why the remote was not going to work for me. I told the person that answered the phone the situation. She told me to return it for refund. I then asked why I should be responsible for paying shipping costs for the return when it was a product I never wanted. At this point she told me to dig through the garbage for the original packing so I could return it to sender. She was very rude so I asked to speak to the manager or owner of the company and she told me she was the owner. She tried to tell me that I should have received an email explaining that a different remote was being sent. This was a lie. I never would have agreed. Basically, just as others have said, this company is a scam that charges your credit card then expects you to go out of your way to return something you never ordered! Many complaints with the Better Business Bureau. HORRIBLE!!! DO NOT ORDER FROM THEM!!!

This was a simple online order process, I ordered an LG remote control, and it was in my mailbox 4 days later. I received the same exact remote that came with the TV set. Great service. Thanks...

Ordered TV remote for older tv couldn't change input. Came quick and now can use tv again.

I was leery about ordering a remote with the reviews I saw, but when I called, they told me my remote was no longer made by Element, but they have a replacement. No programming. "just put in new batteries". They said i can return it if it doesn't work. I got it in a few days and it worked great. Its not a generic that I had to program. I think these reviews are a competitor or competitors who's trying to hurt their business (one post is by "Mr. Remote", which is another remote control website. I was told I was getting a replacement, and the lady was very nice on the phone.

I wanted a specific model number Sony remote, as pictured on website. Electronic Adventure sent a different model number without notice. It works ok, so far, and it isn't worth the time and expense to return it at my expense. So, Electronic Adventure's bait and switch worked to its' profit. It seems, from other reviews, they pull this scam on everyone.

I ordered a specific Vizio remote. What I received was a piece of garbage generic remote that doesn't even have enough buttons to accomodate all the features on my tv. I called them and they were very rude and just apparently issued me a refund rather than send me the right one