ElectronicadventureReviews of electronicadventure.us

Stay away from this company. Their business practices are deceitful, in the following areas, as experienced by myself when I ordered a remote: * They offer original remotes they don't have, then send you a generic replacement that might have some of the functions of the original, but likely not all of them * They do not check back first to ask if you wanted a generic replacement * The generic replacement is also offered on their website for a lower price; still they charge for the higher price of the original * When returning the wrong item, they first try to play games with the return shipment, making you feign a "refused" item even you had to open the package, of course. I only did not give 1 star because they respond to emails and finally did refund me fully and sent a return shipment label.

I wanted, ordered and paid for a particular LG remote to replace my original. The the photo and model # on their web site was identical to mine, so I placed an order. At no time during the purchase process did I see any thing saying the item I saw was no longer available. At no point did I see online that REMOTES INC/ELECTRONIC ADVENTURES could or would substitute a different product for what I bought. The invoice clearly states the particular model # I paid for, the remote that arrived today is NOT the remote I ordered and does not have the same features as mine. I got a different LG remote that does not have 3D controls on it. The letter that came with the remote says that my remote is not available but the one they sent is an exact replacement for mine. NOT. Bait and switch