ElectronicadventureReviews of electronicadventure.us

I wanted, ordered and paid for a particular LG remote to replace my original. The the photo and model # on their web site was identical to mine, so I placed an order. At no time during the purchase process did I see any thing saying the item I saw was no longer available. At no point did I see online that REMOTES INC/ELECTRONIC ADVENTURES could or would substitute a different product for what I bought. The invoice clearly states the particular model # I paid for, the remote that arrived today is NOT the remote I ordered and does not have the same features as mine. I got a different LG remote that does not have 3D controls on it. The letter that came with the remote says that my remote is not available but the one they sent is an exact replacement for mine. NOT. Bait and switch

I ordered a specific remote and was sent a generic knock off. The remote that was sent operated about 30% of the functions on my device. Tech support was useless, basically telling me to read the manual of the original remote (which is way different than what was sent. They refused my demand for a refund based on waiting a few months to actually check the thing out. STAY AWAY!

These guys are liars. I ordered an original Panasonic remote control and I received a knock off unit instead. It wouldn’t have been so bad had the remote actually worked consistently. With brand new batteries installed in order to get the volume buttons to work you basically have to get lucky. $26 wasted.

Love how the support team handle customer request. Very professional and fast.

Great replacement remote all the reviews about scam BS

Like most customers have already reported, the ol' bait and switch. Ordered a remote from their website for an old receiver which included the pic of my exact remote and the model of my remote. Nowhere on the page do they say anything about being a compatible remote, yet the remote I received was NOT as listed. Completely different model. I will say though, thus far, it seems to be compatible with my remote I'm replacing. But the issue still stands, completely misleading the customer with not listing what they are buying. I could have bought this remote elsewhere for half price when you also include the shipping costs (where I could have ordered this remote through someone else with free shipping).

If they are out of stock of a remote they will send a different one without contacting you first. Better off buying somewhere else.

Beware! This company previously called Electronic Adventures and now New Remotes, Inc is a scam. You can't contact them if there's an issue with an order, like not receiving it. Emailing gets you an auto reply that doesn't address your issue. Calling gets you screamed at and hung up on.