Electric Supplies OnlineReviews of electricsuppliesonline.com

Did not send leviton wall outlets, note i got scammed for over 500 dollars. Somebody please shut this scam company down

Is Electric Supplies Online a scam? I placed an order and I haven’t received my order. I sent numerous emails and messages with only one response asking me for an order number. I haven’t received any response since. DO NOT WASTE YOUR TIME AND HEADACHE WITH THIS COMPANY. AT THIS POINT THEY CAN KEEP MY MONEY AND GO KICK ROCKS!

Sure they will send you the stuff you buy but God forbid you have to return something. Their return policy says you have to request a return authorization by filling out some 1980s looking form and sending it via email within 7 days of receipt of the product. So you do that and then, crickets. Weeks later and three follow up emails and still no response. There is no customer service phone number to call, just the generic email address, but gosh darn it you do get some free gloves with every purchase. Zero return support so buyer beware - make sure you order the right parts.

I had concerns about whether I would receive anything at all for my order. Emailed about it, no reply. Weeks later I had to order parts from someone else to get the job done. Finally received an email with tracking number. Then finally received parts about a month after ordering. Now I don't Need The Parts. This site must just be a drop shipper with no staff. There is no one to call. They don't answer emails. No way to return merch.

Awful experience, I placed an order and tried to reach out to them but couldn’t find a phone number, so I sent an email that they didn’t reply to.

I read all the reviews and decided to order from them anyway since it was a small order. I ordered faceplates on 3/14 and received a "partially shipped" email on 3/25. I received all but one of the faceplates. I've been emailing and calling, however no response whatsoever. I just ordered the missing faceplate from another supplier and had to pay a lot for shipping. So, yes, they do have good prices however if you pay for their shipping and another vendors shipping as well as the cost for the faceplate not received, you are not saving any money. Fortunately, this was a low cost order unlike some of the others that have written reviews. All they had to do was to tell me that the item is back ordered or no longer available, instead they elect to provide no correspondence so I've wasted time trying to contact them and writing this negative review.

Ordered material April 8, 2025. Today is May 5, 2025. Still have not received the order and get no response to emails sent asking for updates. No phone number to call to inquire. Customer was getting frustrated with us for taking so long to get the job done so I ended up having to order material from another vendor and now I'm working to dispute the credit card charge. Horrible company. I will never, ever do business with this sad excuse of a company again.

I returned an order and never received my refund. I had to reach out to the company several times to get the return authorization, and that finally came after several weeks. But now, two months after the company received my return I still have not been refunded (nearly $900!). I have tried to contact them several times, but they never respond to emails and never pick up the phone.