Valued customer Y.
Tried return them back....
Tried return them back.... Not able...no body call me back for authorization . I'm not recommending small suppliers. Always has problem with them 🙄...
Electric Supplies Online - the number one source for all your lighting & electrical needs. We offer complete lines of professional manufacturer lighting & electrical products at wholesale prices. We have made it our job to provide the best price and most gratifying shopping experience. Our one-stop shop allows customers to browse product catalogs conveniently. With over 40 years of experience in the industry and quality products at unbeatable rates, you will never have to look elsewhere.
Electric Supplies Online (electricsuppliesonline.com) has 66 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Showing 28 reviews with 1 star · Clear filters
Valued customer Y.
Tried return them back.... Not able...no body call me back for authorization . I'm not recommending small suppliers. Always has problem with them 🙄...
Steven
Order was shipped after 2 weeks of placing. The items are not the same I ordered.
CT
They sold me an old (2017) smoke detector which will expire next year since they need to be replaced every 10 years. Don't feel safe using it.
Francisco L.
We requested and paid for 3 day shipping and it took 1 week from the purchase date. Since product was needed urgently had to purchase elsewhere, we returned the product which was received late, however we were only refunded the product total not the shipping charge. Aside from the fact you need better customer service, having someone to answer phone not just a recording. Will definitely NOT recommend or purchase anything from this company in the future.
Bradley R.
Absolutely horrible experience with them so far I’ve emailed them four times and called them twice. No response. I had a simple issue and they chose to not even engage with me to figure out what it was. Makes me wonder if it’s a scam. Would not recommend.
Scarlett
they had the right product but it took weeks to get, so late that I had to use another resource. There is no easy to find customer service phone number. When I used the website inquiry as instructed, no one replied. When I went to return the product it was impossible to find instructions to do so. I finally found a phone # and was given verbal instructions and sent a form. I was required to pay the shipping AND a 25% restocking fee (because they were so slow). So in the end, my refund was about 50% of what I paid. NEVER USE THIS COMPANY.
X
Scam. They don’t reply by phone or email. No tracking updates ever sent. Reported this scam to the BBB and my credit card company. Out $400. This company should have every one involved in this scam put in Federal Prison for 100ys without a chance of release!!!
Mark W.
I ordered an electrical in ground outlet with cover. Cost me $121.75. They shipped it in August of this year but put the wrong address on the package. I've reached out to them multiple times on their website, and they only answered the first inquiry. That was 3months ago and all they said was "we'll send it again with the correct address once we receive the package back from USPS. Well, that isn't my problem. I paid for the part, so send me another one instead of waiting for USPS to get the package back to you. You shipped it, so it's your problem. This is a horrible company. I wish I had read the other reviews before purchased from them. DO NOT USE THIS SCAM OF A COMPANY, THEY ARE NOT RELIABLE AND WILL CHEAT YOU OUT OF YOUR MONEY!!!! RUN AS FAST AS YOU CAN FROM THIS BOGUS COMPANY!!!! Here's a phone number for them, 866-526-7791. Of course, they don't answer the phone, and you have to leave a message, which they will never call you back. Such a trash company.