Sam K.
Owner
Didn't like the way the sales person conduct business with me @ all

ElecDirect.com provides professional grade Electrical Connectors, Wire Management and Control Products to electrical contractors, OEMs, MROs and more.
ElecDirect.com (elecdirect.com) has 396 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Sam K.
Didn't like the way the sales person conduct business with me @ all
Jack N.
this company has items such as tie warps and they are using old out dated pictures from 10 years ago. I was looking for a tie warp with a square flat head couldn't find one anywhere that is until i click on this web site. Long story short i ordered a bag of these tie warps they shipped it, It arrived I open the package and there was a bag of tie warps with round heads and days earlier i had seen this same tie warp in my local hardware store price $ 2.99 + tax $3.24 i could have bought these tie warps and taking them home that day instead i ordered from this company thinking i was going to get what i wanted. After calling them and having them check to see if i had received the wrong item they confirmed that it was indeed the right item and that there picture did not match what they were selling, I then ask if i could return them and i was told i could, However i would need to pay shipping charges and after they received them they would refund me a grand total are you ready for this $2.99 after i paid them $12.99 to ship them to me. Bottom line is don't advertise things on the internet with old out dated pictures that don't match what your selling this is no way to run a company and i should have gotten a FULL REFUND and not made to pay return shipping and offered $2.99 of my $12.99 i spent.
Response from ElecDirect.comJun 5, 2019
Hi Jack, Thank you for providing feedback on your order. As per our conversation via e-mail prior to your order, you had found these specific mounting head ties (SKU: E540MH0C) that matched your need as close as possible. The photo on our website does match exactly what we sent (https://www.elecdirect.com/cable-ties/economy-cable-ties/standard-6-40lb-mounting-head-black-100pk). We’re sorry they did not meet your exact tie wrap requirements for the job. Please let us know if you have any other questions or concerns.