ElanfinancialservicesReviews of elanfinancialservices.com

The dispute department does NOTHING to resolve blatantly false charges.They send a form letter saying you've lost dispute n they'll send documentation as to why if requested. Requested!!! Yes send!!! They NEVER DO!!! They say they'll call back in 24-48 hours but dont. Then they say they meant 24-48 "BUSINESS" hours, or 8 days. What BS!!! Ive had 3 disputes over the last few years and got screwed on 2. I wish Id pressed it further. One was my mistake. But I figured out that puzzel with no help from their lame dispute dept. Im looking for another CC card. I spend at least 15k on my card per month. They'er no longer getting my business. They are crooks.

Absolute WORST most INCOMPETENT credit card issuer on Planet Earth. Despite providing documented evidence that I never received ANYTHING for a $90 charge, these "geniuses" rebilled my credit card so I closed the account immediately and plan to take legal action of these clowns damage my credit in ANY way(s) or try to collect even ONE PENNY from me.

I have been holding a master card that was sold about ten times Since 1979. it was Peoples bank when it was good. Now, the card does NOT protect you. Their dispute process is a joke and most ALWAYS favors the merchant. Recently, I sent an item back and had proof with the postage receipt. The merchant claimed they never received it. I even had proof they received it. The item was still charged BACK to my credit card. Hello, remember me, I am the guy holding this card for FOUR decades. This is not the first time this has happened. The card stays in the drawer, Hello American Express.!!!!!!

Have never missed a payment in years .impeccable on payments.i like to use mail in.never received bill for Oct this year .finally came in and charged me interest and penalty.payment was paid in full .card was rejected.not fair.senoir and military. Who has credit cards not using elan financial services

Wait times of an hour on the phone, known by the company, not addressed. Ridiculous policies, even in the eyes of professionals of other financial institutions that have had to deal with them on my behalf.

ABSOLUTELY THE WORST CREDIT CARD COMPANY EVER!!!! I WOULD RATHER GO HUNGRY AND HOMELESS BEFORE USING AN ELAN CREDIT CARD EVER AGAIN!!

Trust me. You do not want to do business with these people. I had their Fidelity credit card. Someone fraudulently charged 110.13 on my card. I went around and around with them. They put the charge on my account and took it off three times. Finally, after with their fraud department, they took it off again. A month later the charge is back on. I canceled the card paid them. They’re lousy $110.13 YOU do not want to do business with these people!!!

The worst credit card ever. I paid off my card in full and had a credit on my account when the due date came and they still charged me interest. They are the worst. I would recommend everyone ending their agreement with them. I was with them 20 years and their service is trash now. Customer service reps and supervisors are really mean. I spoke to a heartless supervisor name Bre who doesn't give out her full name. She should not be in management. Her attitude was the worst ever.