ElanfinancialservicesReviews of elanfinancialservices.com

Opened a balance transfer credit card and transferred my cc debt thinking it's fidelity but it's not, they immediately dropped my available credit by 30%, from what I see and read shady business is all they do, it's a shame fidelity associate themselves with this company

This is the worst credit card company I have ever dealt with or even heard of. I paid my card bill on time but for two months I only paid 50% of the total amount each time. Twice my employee went to refuel the car, and the card was declined. I called them, and they told me they had canceled my card without any prior notice—because, according to them, I hadn't paid the full balance. Can you believe it? This caused me a massive headache. I do not recommend them to anyone.

Asked if they could change my name presentation on my card (not a legal name change, just initialing my first name). A rep said ok, and submitted a request on my behalf. Received call asking me to call back because "more information needed". I called. They wanted paperwork proving the name change. No other credit card company required that from me, and no bills other than credit card bills would suffice. I asked them to cancel the request. They said ok. Next thing I know I can't log in. Cust Serv said my card was in "closure status" with a "restriction" and to call "Authentication Dept". On hold twice for more than 1/2 hr each time. Finally got someone who said my acct was "under review" and I'd receive a call in 48 hours. Huh? I asked for a supervisor. The supervisor said my card was closed because I didn't respond with "documents". That they sent a letter, but the letter wasn't accessible since I was out of town extensively due to a family member death. Why didn't they just keep everything the same, and if no documents received after 30 or 60 or 90 days, just cancel the name change request and send a letter accordingly, without closing my card for no reason and messing with my life due to failed card transactions causing penalties, late fees, interest charges, and more damage?!? I would never touch this company again for any reason with a 1,000 foot pole!

I’ve only had the card for 3 days. My card has been put up for fraud so many times they can’t even verify me. I have yet to leave a single store with anything. The fraud department quite literally doesn’t believe it’s me. Mind you… they have all of my information!

credit cards through Elan financial services beware of incentive charging schemes offering 0% on large purchases or balance transfers. Regular purchases even if you make high payments hardly get any of the payments applied until you pay off the credit card incentive offering first. when you do you will see interest charges for a month or two. to get around this I keep an overpayment of at least 500 on the card the bank uses and pay in full by the due date what i can figure is do to leave a credit balance at all times. their on line statements make it difficult to see how you payments are being applied along with no way to see a running balance until statements come out. Never have I been so frustrated with a card or their customer service. they keep referring to the agreement signed. Complaint to bank get referred back to credit card.

As with all the other one-star reviewers, this company uses unconscionable business practices and provides terrible service. We cannot find the full account number anywhere on their website, despite following the steps as listed in their FAQ. If you don’t have the full account number, you will be shuffled from person to person who all ask for the full account number. This company should be ashamed.

This company is a joke I had a secured card for $400 and apparently they’re so desperate for our money. It takes THEM 1 to 2 billing cycles just to return my $400. What a joke. Owned by the Kapoor family Typical Do not do business with these people Basically, a guy in his basement taking your money and your private information SKETCHIEST PLACE EVER👎🏽👎🏽🖕🏿🖕🏿

Run Away!! They’ve somehow made it almost impossible to pay your statements. 0 Stars!!